Hotel Overview

The impressive Riu Caribe, with its Mayan-style architecture overlooking the crystal-blue waters of the Mexican Caribbean, is the perfect site for a fantastic vacation. Riu Caribe features 506 luxurious ocean-view guestrooms with unique RIU amenities such as a mini-bar and liquor dispenser. 

The 24-hour all-inclusive feature includes a wide array of restaurants, bars, snacks, and beverages, as well as a fun and relaxing atmosphere created by the large swimming pool and a spectacular beach. Facilities include two freshwater swimming pools, a diving pool, a solarium-terrace, a gym, sauna, a steam bath, Jacuzzi, and the Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 

All meals and snacks are included at Riu Caribe. A hot and cold buffet is served for lunch as well as pizzas, pasta, salads, and assorted desserts. Dinners include buffets and dishes prepared on the spot with a theme buffet twice a week. àla carte choices include Mexican, Asian, and a Grill and Steakhouse. Each room boasts a minibar and liquor dispenser that is replenished regularly. 


The fun, exciting atmosphere of Cancun is just steps away. There is also a plethora of activities in-resort. Daytime activities include table tennis, volleyball, windsurfing, catamaran, snorkeling, and more. At night there are shows, live music, and the Pacha discotheque. The sports bar is open 24-hours!

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has implemented a sustainability system that has met criteria and has been approved by Travelife. All 10 Riu hotels in Cancun and Riviera Maya, Including Riu Caribe, have obtained a Travelife rating of Gold. This is the highest rating in the Travelife Sustainability System implantation. 


Aside from the use of biodegradable cleaning products, the resort uses environmentally-friendly fabrics and recycles organic waste to generate compost conditions. A waste management plan has also been approved by local authorities. This includes replacing small, one-portion packages with bulk products to create less waste and use less trash bags, and appointing a hazardous waste manager who is in charge of collecting printer, toner, and photocopiers. Vegetable oil is also recycled and reused.


An awareness campaign has been started by placing posters of good environmental practices in different areas of the hotel. A Green Book has also been developed, where guests are invited to participate in caring for the environment through the development of sustainable activities. 

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 625 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Perfect spot, food could be better.

    The location of the hotel is perfect, beautiful beach and views, nice pools and bars, food is good but I think it could be better, in the restaurants meat is a bit hard to eat, my parents had a difficult time with the steak at the steak house and kulinarium. For me it wasn't bad but it could be better.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Stunning views, wonderful people

    Good times had in the most beautiful location. Accommodation is clean, fresh and modern with the most stunning views. Staff friendly and helpful, and I have to make a special mention to Tony and the whole entertainment team who worked so incredibly hard and who made us smile everyday. Foam parties amazing, day trips beautiful, local bus is easy to use and lots of designer shops near by. Local shops very expensive. Food and drinks great at the hotel and met some amazing people during our stay. Looking forward to returning.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    The resort is beautiful very accommodating everything is great only thing I wish was that the restaurants and parties were open later, regardless I’m very happy I came to RIU and will be choosing RIU again soon thank you

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst place ever.

    0 is my rating. They are racist at this resort from the moment I checked in. If your signature doesn’t match your passport then you aren’t allowed to check in. I signed 4 times and all the person checking me in could do Was laugh in my face because my signature didn’t match. He refused to give me my room. I asked someone of another race were they treated in this manner and they said no. I asked to speak with a manager he didn’t even address the staff member. He stated that he knew his staff and he wasn’t laughing in my face. They follow you around after you spend your money to be here. They make you feel unwelcome and don’t appreciate you taking the take out to visit here. They mainly forget if we don’t come here. You have no job.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome Resort

    Great place for all. Lots to do for the littles and fun for the grown ups! We enjoyed the reasturants and pools. Kids enjoyed the kiddie pool and kids club

    Dec 17, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.