Hotel RIU Buenavista

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7090 reviews

• 

  Brilliant holiday - would return

  We have just returned from a 10 night stay in the Rui Buenavista and it was perfect. Our room (313) had lovely views to the side of the hotel of banana trees and La Gomera island, it was quiet and immaculately clean. The food in all restaurants was great but especially good in Dolce Vita (husbands favourite) and Mandalay (mine and my sons favourite). The staff were friendly and they were constantly busy. The drinks were great (local brand) and strong if you like that! The cocktails were lovely which is unusual in my option for an AI. Our favourite was the San Francisco with Amaretto 😋 There are 5 pools but we spent most of our days at the adults only pool (son is 18). Which was lovely. We didn’t struggle for a sunbed at all but if you go down to the pool after lunch you might have to do some rearranging to sit together. The lifeguards will bring extra beds if asked. My only slight negative is how slippy the pool is when people got out. During our stay people slipped and fell on a daily basis, no injuries (apart from pride and maybe bruises) but as this happens regularly I feel the hotel should address this. Not sure if it was the same at other pools. Each evening we went for a stroll before dinner, a few little coves close by - black sand and rocky but clear water. Also a few shops and a little shopping centre for essentials or gifts. Nighttime entertainment for us was card games and drinks in the lobby bar but there was a stage with acts and regular karaoke which was participated in by people of varying talent 😂 All told this was a perfect, relaxing time away and I would definitely return.

  Jul 10, 2025
• 

  Family Holiday

  We had great 2 weeks at this hotel, staff were all amazing. Food was good a bit repetitive at lunch time but food always hot and Cooked well. Entertaining was much better than other RUI Hotels we’ve been to before, the Freddy Mercury tribute was my favourite. There were a few shows I didn’t enjoy but you can’t please everyone. There was plenty of daytime entertainment throughout out the day which was good. Sun loungers this is where people get on my nerves, we saw idiots putting towels on their sun loungers at 02:30 when on our balcony. If you’re not down before 07:00 in the infinity pool or the entertainment pool there would be no loungers left. There was a Spanish family arguing with disabled guest and pool lifeguard about sun loungers being reserved for disabled guest, unbelievable, she even snatched a towel out of a disabled guest hands then jumped on the lounger. She eventually moved when told to by staff. I would definitely recommend this hotel and would return again, probably in the winter months when less guest.

  Jul 09, 2025
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  Perfect Hotel

  This hotel was amazing! Gorgeous hotel decorations, with very spacious rooms. Each rooms have 2 balconies, which was perfect and so helpful. The shower was extremely powerful and nice. The mini bar could be better, as it only has one bottle of water inside. There were multiple drink stations and cocktail/mocktails were perfect. The staff were so friendly and the entrainment was super! The weekly neon party was incredible and it was also extremely well decorated. There was also loads of cocktails around the hotel, along side non alcoholic drinks. Very international music for the party with a lot of popular English speaking songs. Karaoke happened 2 times a week and was incredible. A lot of ways to keep fit too. Children are also well included in this hotel, however overall I'd say that it's for babies, toddlers and older children/teens. Children ages 6-10 might find it slightly boring, as it's more for older children. The infinity pool is perfect because it has a no ball/flotty policy and is therefore very relaxing. It is also for all ages. There are 2 other pools, that allow balls and other pool games. There's also an adults only pool too. However, you would need to get up at 5:30 am to get a sunbed, as they get taken up very early in the morning. There was been 2 occasions, during our stay, that people were kicking off about their being no available sunbeds. There was also a perfect/ picturesque view of the beach, which has access too from the hotel only. Perfect for people with allergies, as they understand what gluten free means and they make very nice food for them. Such as pizza and freshly made meat, like tuna and chicken. The Atlántico restaurant doesn't have much food choices at night, compared to the main restaurant. However, it's a lot more quite and it has a sea view outside, perfect for couples. Overall, I would recommend this hotel for teenagers, couples and families of very young children. There are loads of bars, shops and restaurants within a 3 minute walk of the hotel. There was also a shopping centre a 10 minute walk away which had high end shops, like Stradivarius. Around this area everything shuts at 10pm, so is perfect if your looking for a more relaxing get away/holiday.

  Jul 08, 2025
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  Riu Buenavista A+++++++++

  What a great hotel! Staff are amazing- they all are happy & work Very Very hard !! Cocktails at the white party were readily available at the bar without queuing. Food OK- Downsides : Small towels in room & sunbeds have towels on them from 6am- no beds around pool after 8:30 as families with young children take 6 beds for a family of 4-- placing things like inflatables on beds next to the ones being used. Some beds have towels placed on them & are not used all day! But don't let this put you off going to this hotel- it is a great place to stay at.

  Jul 08, 2025
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  The perfect

  This is a great hotel - clean, modern and spacious, and the room was gorgeous and quiet, so we both slept well. There was always room at the pools, the staff were kind, patient and really helpful - couldn't fault them. My only gripe is that the food, while tasty and plentiful, became a little repetitive after a few days - and this was found within the bookable restaurants as similar food could be found in them as well. However, the food at the Asian restaurant was disappointing, would not recommend, but the Italian restaurant was great, wish we could have gone again.

  Jul 08, 2025