Hotel Overview
This beachfront resort was newly refurbished in 2010 and lies on a seemingly endless white beach next to Riu Palace Macao and the Caribbean Sea. The Moroccan-style architecture, with mosaic domes, archways, and white columns with fanned palm trees, adds glamour and distinction. A magnificent pool with a swim-up bar shaded by another dome faces the turquoise sea.
Riu Bambu is the perfect place for families; the kids' pool features a special water play area! RiuLand Mini-Club provides activities for kids ages 4-12. Adults will enjoy the casino and free entrance to the disco. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).
Adults also have their own entertainment activities throughout the day. Water sports, such as windsurfing, sailing, kayaking, and body boarding are included! One introductory scuba diving lesson in the pool is also included. Every evening, enjoy live music and shows.
Your palate will be delighted with the many dining options available. Guests can partake in Asian, Italian, International buffet, and Grill Steakhouse cuisine. Delicious snacks are available 24-hours a day as well as unlimited drinks. Each room comes equipped with a fully stocked mini-bar and liquor dispenser!
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4509 reviews
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Dec 28, 2024Wish I had listened to the poor reviews.
I chose to ignore the poor reviews before traveling and I wish I hadn’t…. Me and my husband were due to stay here for 10 days in December for our honeymoon, we lasted 4 days. To start with the food and drink hygiene is none existent. None of the food is labelled meaning that at times you have to guess what you are eating, children are unsupervised and we observed several children to be using their hands to grab food due to the utensils being too difficult for them to use (not a fault of the hotel but staff are not encouraging parents to supervise their children), none of the buffet food is covered meaning flys are constantly landing on the food. They advertise this hotel as having 5 restaurants, apart from 2 of the restaurants the others are themed buffets which was a disappointment. My husband in fact did become ill with sever stomach pains as well and vomiting and diarrhoea. I asked the bar for 4 bottles of Pepsi to take to the room and these were out of date by 1 month. These bottles were being served at the bar during that day. The blender used to make the cocktails were being cleaned using the tap water and not dried before making a drink which is alarming when there are signs around the hotel stating the water from the taps is not safe to consume! The hotel is a party hotel, with guests highly intoxicated in the evening. We didn’t mind this but when guests are being rude and offensive due to having consumed a large amount of alcohol it is a let down. The hotel staff appeared to choose when they can understand English or not and often not very helpful. After all this we decided after 4 days to pay to change hotel as we were on the verge of wanting to go home as we were not enjoying our time. I wish I had listened to the bad reviews and changed hotel before travelling. On a good note we flew with TUI and there was a TUI exclusive only pool which was lovely and we enjoyed spending time around. Also the room we stayed in (a villa) was large, clean and we cannot fault except the shower could have been cleaned better but was clean.
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Dec 27, 2024Amazing trip with our family!
We came for 8 days to RIU Bambú in Punta Cana. Moises at the pool bar was especially memorable. He was so kind and attentive to our whole family and made each day at the pool great.
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Dec 26, 2024
Very disappointed
My experience was very poor. From the hospitality to the food. It was not worth the money I spent. We never received the proper linen even after asking numerous times. The food was not even hot. The only thing worth eating was the hibachi restaurant
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Dec 24, 2024RIU Bamboo, it’s loud and not a typical RIU as we know them!
We mainly use RIU hotels when we travel and are fairly brand loyal. Sadly our very recent visit to the RIU Bamboo has spoilt that loyalty. The room was ok on initial impressions, but we soon discovered that there was not a remote control for the TV in the room at all, not a problem as we weren’t going to watch it anyway, until the TV came on by itself when we put our card into the power socket by the door on day 5, then despite a thorough search, non was to be found, the TV we discovered was hardwired into the wall, so after a while we had no choice but to pull the small power socket out of the back of the TV! Also the toilet seat was very loose, we didn’t report it, but in an alleged 5* hotel, the cleaning staff should have raised this. The hair dryer was loose on the wall in the bathroom, with exposed wiring easily acceptable to prying hands behind it, should you have curious children around! No problem as we didn’t intend to use it, as my wife had taken her own…. Until I decided to use it after a shower one night during the second week, then after a minute or so’s use it made a strange noise like the fan bearing collapsing, then it stopped and after a few seconds caught fire before I had chance to turn it off, it was quickly remedied when I turned the power off, but some people may have panicked! One night during the second week, we decided to stay in, so I thought we’d make use of the coffee machine (no kettle provided,if you prefer other hot drinks!). Even though there’s no milk supplied, so I knew it would be a trip to the restaurants to ask the waiters for some, as milk seems a closely guarded commodity! Anyway, I opened the receiver to put the water in so the coffee could percolate whilst I went on a milk finding adventure, only to find hundreds of ants suddenly escape from the receiver! Both of us were very surprised to see this, so I videoed the scene on my phone and immediately went to reception to complain. They promised immediate attention, which never happened. (This was the night before the hairdryer fire) so needless to say we went down and complained strongly and demanded to see the manager after the small fire! The staff then dealt with both matters very quickly, but this was after several complaints regarding the ants, lack of optics being replaced (after 5 days of requests etc)! The RIU app requesting drinks to refill the optics and fridge is a waste of time, I even got an app message saying that matters had been dealt with and we hoped you liked our prompt service! Er, what service! Maybe we were unlucky with our room, who knows! Positives were that the staff were very friendly, particularly the bar and restaurant personal. The maids kept the room clean and were also very friendly. The food is plentiful but not of a great quality on the whole, and with heat lamps trying to keep it warm, well, don’t expect hot food unless it comes straight off the griddle! The alcoholic drinks were mainly branded and plentiful, no complaints there. Fantastic white sand beach, even the beach vendors were pleasant, friendly and took no for an answer if required. If you like the beach as we do, we’re not pool people (pools were nice though) then don’t bother taking snorkelling gear in December at least! Far too rough for snorkelling, but the water is warm and the beach has an even drop, no sudden drops in height etc! Overall, this hotel is large, it has a lot of different nationalities and is a loud place!! However, everything is easy to find and navigate, but in our opinion, it’s certainly not a 4 or 5 star hotel! Other RIU hotels we’ve been to, easily overshadow this one. Staff are great, service for problems is very poor unless you demand strongly! We won’t be going again!
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Dec 24, 2024Shame on you, RIU Bambu!
Worst experience my family and I had with this RIU chain resort so far in the whole Carribean AI hotels, including other RIUs. We’ve travelled extensively over the last 15 years but never experienced such low level of service. Front desk representatives are the worst, they either ignore you or ask for additional money for everything. For example, my 14 y.o. daughter left her key in the room and asked for additional key. They demanded $10us as a deposit and promised to get her money back once she returns the key. Guess what? Renee and some old woman in glasses at the front desk bluntly lied to my kid and refused to return her money back. Shame on you, RIU Bambu! So low, so corrupted… Please avoid traveling there and don’t make my mistake ignoring negative reviews.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.