Hotel Overview
Property Location: With a stay at Radisson Cartagena Ocean Pavillion Hotel in Cartagena (La Boquilla), you'll be within a 15-minute drive of Clock Tower and Cartagena de Indias Convention Center. This beach hotel is 5.5 mi (8.8 km) from Bocagrande Beach and 0.5 mi (0.7 km) from Las Americas International Convention Center.
Rooms: Make yourself at home in one of the 233 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Dining: Satisfy your appetite for lunch or dinner at Palenques, a restaurant which specializes in Caribbean cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:30 AM.
Business, Other Amenities: Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has 11326 square feet (1052 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Hotel Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know before you go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 7:30 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property.
Optional Fees: Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2377 reviews
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Jun 24, 2024Memorable celebrations. I stayed to celebrate my birthday and father’s day with my wife , with good memories.
Grate rooms, cleanest, good breakfast, jacuzzi 10th floor nice view, all staff very friendly. The restaurant have variety menu with nice flavors. Have facilities to the beach , nice swimming pool to children and adults. Modern and grate buildings
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Apr 20, 2024
Have stayed many times...
I've been absent from this forum for awhile, busy on others, so here we go... We recently took some friends to join us in celebrating our 22nd wedding anniversary. Good "Choice". They've got some great folks working there: Jen & Eliana at the concierge helm; speak excellent English, are extremely personable, attentive & an overall joy to converse with. Lorenzo, a food & beverage guy, always on the ball! Patrolling his areas making sure all is well & never failing to greet us with a smile and firm hand shake. Nice! Jorge: What a great waiter ! He happily glides about the dining room with his colorful pants, fedora hat & festive spirit with a practiced eye , ready to help his hungry patrons with whatever they may be in need of. What more could a diner ask for? All of the above Radisson employees (and a few more...) have always made us feel very welcome. Thank you! As far as the accommodations go, the double bedroom suites are no less than excellent. 'nuff said! The elevators worked flawlessly. The breakfast is among the best we've ever had in ANY resort and the pool area/ beach are the perfect places to enjoy a beautiful end to the day. We hope to return in November for my dear wife's birthday!
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Mar 20, 2024More cons than pros
Pros: The staff was friendly, the space for the king size room was very nice. We stayed here for 3 nights and check-in and check-out was easy. There is free parking on site and plenty of sparking. The housekeeping staff was beyond friendly. Cons: The hotel has a moist feel followed by a "scent." I think the scent is due to the moisture in the air similar to a damp towel. The rug is a "turn off" and the bathroom door in room 429 was broken. Unfortunately I did not take a picture of it but it can def be remodeled. Jacuzzi was overpacked during my stay and the temp of the water was Luke warm. The pool was basic. My best advice is to keep the air conditioning on in the room because it will help take away the scent.
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Aug 08, 2023
It’s okay
We spent 4 nights in an appartement inside the Radiason hotel. It’s okay, everything is just okay. The spas on the roof are not for kids and the very basic pool closes at 8:00pm, this was disappointing as I was travelling with my son. Many surrounding buildings have much nicer pools and more luxurious infrastructures for the same price point. We regret booking here. It does, however offer good service from the bellboys and we were able to leave our suitcases safe after having signed out and before our flight, which was appreciated. It was closer to Centro and Bocagrande than we expected. It is safe. A bit noisy at night and the menu is limited (no soft drinks). Food was ok. Part of the ceiling fell on a worker cooking breakfast on the terrasse. Expect noise from airplanes and for the highways behind.
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Jun 26, 2023
Very nice hotel in Cartagena
Very nice hotel in Cartagena. Very clean and good services. It's located near the airport (about five minutes by car). The property in front of a beach. There is a nice bar and restaurant, with a varied menu options.
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