Resort Details

Dining
OnSite Dining
  • Emerald Grill
    This attractive bistro setting by the main pool serves specialty offerings throughout the day.
  • La Cordeliere
    Offers fine ocean-view dining in its casually elegant interior or al fresco on the shaded terrace – the perfect place for masterfully prepared meals and festive theme night buffets. The naming of La Cordeliere is a tribute to an important time in Mazatlán's history when a small group of valiant local men warded off the invasion of the awesome French warship for which the restaurant is named. 
  • Various Lounges/Bars
    -Kelly's Bar

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7334 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Julio Vargas is WONDERFUL!!

    From the moment we arrived at Pueblo Bonito Emerald Bay, everyone was so friendly & helpful. Pool time was the absolute best due to our favorite serverJulio. He went above & beyond EVERY day to create a memorable & fun experience. He made each one of us feel special.

    Apr 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service by Julio Vargas

    Great location for view of ocean and great service and food everywhere but especially great service at the pool by Julio Vargas He was over the top in service and friendliness he made us free like we were special people who he cared about even missed us the day we went to town

    Apr 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great trip!

    We have sent a week at Pueblo Bonita Emerald Bay and had a great time. We would like to thank Julio Vargas for the excellent service and taking such good care of us at the main pool. If you come here look him up I sure you will get the same great service. Can't wait to see him again.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff was very friendly, in particular Jairo waiter from the firm at was very friendly and noted for his good treatment.

    The blankets left in the room were dirty. They smelled bad, the pillows and sofa bed were not as comfortable as in other times. We attend every year. Overall the staff was friendly. We could observe modifications to the menu of the different restaurants.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great property , dining is 3 - 4 stars

    Beautiful property , greatly maintained gardens , waterfalls , beach . Clean comfortable rooms , beds . Hard working , friendly all service people : gardeners , maids , pool / towel desk staff , cooks , cart drivers , waitresses - Thank you All ! Special thanks to our favourite "Bistro" restorant : Chef cook Yesus - for innovative creations and delicious meals Manager Gustavo - great organizer , attentive to all customers , remembering guests preferences , making restaurant run as a clock . Waitresses : Jocie , Alexandro in "Bistro" , Jairo and Damian in "Cordeliere". Hostess Vane , our maid Maria and front desk most welcoming assistant Fernando - who made our stay great with room choice according to our wishes & needs . Only one reason we gave 4 stars - no lunch served in "Cordeliery " restaurant ( but was advertised like it was ). Pool grills serve usual fried food , not enough tables and too hot outside to have a meal. Breakfast , supper menu is very mediocre in "Cordeliery ", no cold cuts & cheese choice , meat , fish one kind and always in gravy , no seafood like shrimps , crabs etc. Too much beans , not enough vegatables There is no grill to fry meat cuts to your preferences as in most 4 - 5 stars hotels . Very hot , insane spicy dishes not marked , I had to throw away whole plate - it was imposable to eat . And no coffee machines for cappuccino , espresso , americano varieties , if you ask - they have something at back like one , but waitresses do not know how to make it ( with exception of 1 -2) , it is pots with coffee offered . Very frustrating in the morning and afternoon . Highly recommend for management to invest in small cafe on this huge property for coffee, pastries to take out as in most hotels now , it will free waitresses in restaurants from special request and guests occupying tables for coffee. Otherwise its great place .

    Apr 27, 2025

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