Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3844 reviews
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Apr 30, 2025Excellent
In the restaurant fruits and flowers, I was attended by the waiter Jesús Magaña Mercado, excellent attention all the very tasty foods in the room excellent cleaning, everything very in order I return very satisfied in all the service, in the pool also with lots of attention and hygiene
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Apr 29, 2025
A fun holiday
Excellent hotel. His staff the friendliest of all. Clean and safe facilities. Great location. Full of activities and entertainment. Very good food. Its price is very good and competitive. The attention of their staff makes you want to come back.
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Apr 25, 2025Acceptable
Very August, but there were a lot of people and the room smelled damp, the food very rich. The bad thing is that the sea was not fit to swim but from there on out is complimentary, nothing extraordinary but good for the children, the larger pool is super low so paw they were fine but for the adults not
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Apr 25, 2025
Excellent attention and place to rest with couple or family.
Excellent attention from the staff, always friendly attentive, had no problem with the room. The varied foods with very good seasoning, always waiters attentive to what one needs. Excellent attention from Vicky from the sports group, always attentive to the whole group Loved the adult bike ride guided by her! Already included in the all-inclusive package, mountain bikes that lend you in excellent condition.
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Apr 22, 2025
Excellent service 🤗
We are very happy with all the staff of the Hotel for their attentions. Especially with waitress Adilene, we loved her decorations and reception. Thank you so much!! For all staff, we hope to return soon. For your fine attention thank you.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.