Resort Details
- Cascades CaféIndulge in light outdoor dining and cool cocktails while you gaze out over the flowing falls and water features of Falls Water Village. Cascades Café is the perfect afternoon destination.
- Different Pointe of View
Different Pointe of View offers cutting-edge American cuisine coupled with a distinctive Mediterranean influence. Patrons feel as though they are literally dining on top of the world with a panoramic view of Phoenix and the North Phoenix Mountain Preserves.
- Pointe In Tyme Grille
A favorite among guests and locals alike. Choose from steak favorites enhanced with homemade marinades and rubs, seasonal entrées and succulent seafood dishes in a warm and inviting atmosphere.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Baggage hold†
- Bell staff/porter
- Business center†
- Children programs†
- Coffee shop†
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Baggage hold†
- Bell staff/porter
- Business center†
- Children programs†
- Coffee shop†
- Concierge desk
- Elevators
- Exercise gym
- Gift/News stand†
- Golf†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Parking
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Smoke-free property
- Spa†
- Tennis court†
- Valet parking†
- The Pointe Hilton Tapatio Cliffs Resort offers an experienced team and spectacular setting to celebrate your wedding. Whether an intimate ceremony in our lush gardens, or grand celebration among friends and family in our private salons or elegant ballrooms, let our specialists help plan your ideal wedding.
† Fees may apply
- Children's program †
Kids, teens and families build fond memories to last a lifetime at our seasonal children's program Kids Korral. The Falls Water Village kids-friendly Phoenix water park offers spring and summer activities. We also host a Teen Scene program for children ages 10 to 17.
Children's programs are available on a seasonal basis.
- Fitness center on-site
- Golf †
The Lookout Mountain Golf Club is a nine-time winner of the Golf Digest Four Star Award and has been recognized as one of America's Best Golf Course by Zagat. Lookout Mountain has also been chosen as one of Arizona's Top 10 Golf Courses, as voted on by readers of Arizona Business Magazine. There's nothing like playing 18 holes among the vivid beauty of the Sonoran desert and lush Phoenix North Mountains.
- Hot tub
- Pool
Discover a 40-foot waterfall and our two expansive, free-form pools. Guests may also reserve one of our 23 private cabanas (additional charge) or enjoy the warmth of the sun on our sun-deck terraces. For the thrill-seekers, take a wild ride down our 138-foot enclosed waterslide.
- Spa †
Begin your journey to beauty and wellness and escape to Tocaloma Spa & Salon. Soothing spa treatments and indulging salon services are found just steps from your Pointe Hilton Tapatio Cliffs Resort accommodations. Our peaceful and intimate spa provides a variety of massage, body and skincare treatments, body exfoliation services and in-suite pampering. Visit the salon for an array of nail, pedicure, hair care, hair removal and cosmetic services.
- Tennis court
- Bike trail †Resort Mountain Experience - Hiking and Biking Trails in the Phoenix Mountain Preserve is available adjacent to our resort.
- Hiking trail †Resort Mountain Experience - Hiking and Biking Trails in the Phoenix Mountain Preserve is available adjacent to our resort.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2184 reviews
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Mar 08, 2025Needs a facelift
My husband and I went for a one-night stay and spa. The spa is not a spa but a bathroom and treatment rooms, plus waiting space. The technicians were okay Our room/ suite was filthy behind the curtains, filthy carpet, can barely open the sliding door it needs clean rollers. no ice machine anywhere, an empty hole in the wall and plug. The whole facility needs a facelift. Probably most of the revenue goes to the golf course. On the plus side our server Nash at Different Point of View restaurant was outstanding!
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Mar 05, 2025Richard W was the highlight of our stay!
Hotel a little outdated. Bed was super comfortable! Richard W (golf cart driver) was the highlight of our stay! He was such a gentleman! He told us we looked nice, put a fresh towel on the seat, helped us in and out of the golf cart/van, offered to take pictures … He was super friendly and kind.
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Feb 27, 2025
Really Nice Resort
Really nice resort. The layout and parking is a challenge at first, but you can figure it out very quickly. The breakfast is outstanding. Fresh fruit, great muffins, eggs, omelettes, etc. Andrew, our server for breakfast was great. He made our experience fun and the service was outstanding
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Feb 27, 2025
Dated and needs a refresh
Stayed here for work while in the Phoenix area and had a mixed experience. The setting was beautiful - close to the mountains in the area. Given all the hills the staff is more than willing to cart you up to your room with luggage, which I appreciated. The staff I interacted with were lovely! The pools and pool decks looked nice but didn’t use them given the work trip. On the downside, my room was not overly clean when I arrived - crumbs etc on the couch and floor. My room was outfitted oddly - the second queen bed blocked about 1/2 the doorway into the bedroom (not convenient for luggage and middle of the night trips to the bathroom). Guests with mobility issues would really struggle here with buildings all separate in the hills, uneven pavement. Food was mixed - pizza room service (definitely would skip! Not good), coffee shop only open one day we were there, A Point in Thyme - middle of the road restaurant in terms of quality and price, A Diffferent Point of View - amazing food and views!! It was nice to have options. Maybe this would have been better if going for vacay and not work?!? I think I would try something else when in town next time. All in all, this resort is really dated and needs some TLC.
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Feb 26, 2025Not too bad
For the most part we enjoyed our stay here. Took advantage of the amenities like pickle ball and got bikes for mountain biking. Went to the golf range the guys at the golf center were super friendly and helpful. The pools were awesome liked the relaxing vibe. They tout their restaurants but seemed to always have private events and tough to get reservations at a decent hour at the Different point of view . Did eat at the pointe in time restaurant and did not care for the food and had terrible service felt totally ignored there. If you have trouble walking this is probably not the place for you as it being on a mountain there are many inclines but they do offer shuttles if you want to wait. The place is dated but clean. Our room had some stains on the couch and carpet but overall was pretty clean. The water pressure in the shower was excellent. Would I stay again? Probably.
- AdvisoryA minimum mandatory hotel-imposed fee of $22.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:•Guest internet access
•Valet/self parking
•Access to Falls Water Village (max 6)
•Tennis & pickleball court access
•1 hour afternoon golf practice facility (max 2)
•20% off seasonal Spa services
•15% off golf apparelThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Allowed: Pet Policy - Restrictions and fees may apply
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