Resort Details
- Various Lounges/BarsTlaloc Palapa Bar-
With live music for your listening and dancing pleasure - Various RestaurantsMi Pueblito
In Mi Pueblito restaurant, you will enjoy our exquisite Mexican and international cousine. Enjoy our food on our terrace at the edge of the ocean with a precious view of the bay and a romantic yet friendly atmosphere that allows you to admire the beautiful "puestas del sol" (sunsets) of Puerto Vallarta.
Kaiser Maximillian Restaurant & Cafe
Known internationally, the best gourmet restaurant of high quality European cuisine will let you taste the specialties of a breathtaking dinner.
Consult hotel upon arrival for hours of operation, reservation policies and dress codes of restaurants.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †
- Direct access to a beach
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool
- PoolThere are 2 pools on site.
- Spa †
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentNightly live entertainment plus 3 days a week of theme nights and traditional folk dances. Entertainment varies with the season.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5632 reviews
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Feb 19, 2025Great location but a little upgrades needed
We stay here when we want a short downtown stay to see shows or listen to music in the Zona Romantico.. Great location .. property is a little old but upper balcony rooms have great views from the deck.. Curtains and furnishings need upgrades .. but staff is friendly and helpful .
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Feb 16, 2025Modest Yet Great Hotel On Beach!
This hotel is right on the beach. Even though it is in the midst of a very active area, the rooms were quiet, insulated from outside noise. If you stay here, you have to make some tough, daily, choices. Whether to swim in the ocean or the pool, tan on the beach or on a partially submerged lounge, wait for the 1 pm to 3 pm hour hour or indulge at different times, whether to choose the breakfast buffet or the American breakfast. The rooms were spotless, the cotton towels were sumptuous (many cruise ships and pricey hotels provide very thin towels), water pressure excellent, service staff friendly as well as efficient. We could afford higher priced accommodations, but found absolutely no reason to choose differently for our next adventure in PV. Los Arcos is located at the southern end of the Malecon, close to the “Pier” were people go to watch the sundown. All the souvenirs, trinkets, T shirts, bars, restaurants, entertainment venues, farmer markets (on weekends) are an easy couple of blocks stroll. No taxi needed.
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Feb 04, 2025
Best service from Ricardo
Ricardo treated me and my gf like queens! He was always there to help us and delivery the best service. He truly made our stay worth while. I would return again just because of him! The hotel was nice and clean. Only downfall no balcony. It was easy to access the beach across the road.
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Jan 29, 2025Beach entitlement is outrageous, staff does nothing.
The staff claims there are no beach reservations but you need to arrive at the beach 30 min before they set out the chairs if you want a spot because guests lay towels on the sand the reserve “their” spots. Many set out their things and don’t return till after lunch, depriving other guests of access to beach chairs. The guests are very rude and entitled about what they think are their spots and are even allowed to set up chairs in a large circle perimeter taking up a large amount of the available beach space. The staff does NOTHING to prevent this and turn a blind eye to the situation. We have come here many years to spend our mornings on the beach and This will be our least year coming to Los Arcos.
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Jan 21, 2025
20 year guest
We have been fans of this hotel for 20 years. Many staff are here from our first year and are great. Adrian activities director has games for you and knows everyone by name. If your a walker he will find you for the walking tour. Bartenders are the best Juan victor Rodger Luis and we challenged Alexander to come up with new drinks. His fresh fruit topped with champagne won the championship that day. The beach boy are trying to please everyone. The new management now have decided that your 200 per night room does not deserve the same space on the beach as a rented chair from the resturant. These chairs have double the space between them and they rake the beach under those chairs. How sad to think you van stay t At the hostel next door and for 500 pesos get better space on the beach. Same pools same bathroom and they think we don't see how they teach us yearly hotel guests. Sadly next year I will be a resturant guest sitting st the same beach for slot less money. Granddaughter. You may want to remember what made your family successful for so many year. It the way they treated their guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy
Hotel will accept individual student bookings all year.
Hotel will not accept group bookings, which it considers more than 10 rooms booked.
There is a $40 per room refundable deposit required at time of check in.
Guests must sign agreement/list of rules at check in.
One parent is required for every 20 students.
At least one person per room must satisfy the minimum age requirement for check in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Not Allowed
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