Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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I love PH!!!
Amazing trip at PH. We had a great time with our families. The entertainment team was awesome, Rusbell, Cristian, Jedder, Nayad, Alexa, Christopher and Deivid, great experience, The 80 and 90 party was very fun. We loves to dance with everything around us.
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PH
Great entertainment team! Shout out to Gaelle, Jorge and Erick for a great spartan challenge by the pool. Food was basic and mid. Check in process long even though the place was empty. Shout out to Gabby who helped us plan an event while there. Very diligent and went above and beyond for us.
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Wonderful family vacation!
We r having a great time! Service has been wonderful. Eating with allergies and preferences can be challenging. But, here it has been so easy and we r so grateful! Kenneth, Jonathon, William and Joel made dinner last night at the Italian restaurant WONDERFUL. This morning Stephen made breakfast super easy. Yearly at the Star Class Pool is EXCELLENT! His service is FANTASTIC! This is the best place to hangout for the day! We have enjoyed practicing Spanish with him, and he has helped our girls learn. We r having a GREAT time!
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Assistant assigned was amazing
We stayed in the Star class of the property. Our Assistant, Justin that was assigned to us during our visit was nothing short of amazing. I would highly recommend incoming guests ask for him. The property is very well maintained. Our favorite restaurant was the Tex/Mex.
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Edu at the lobby bar was the absolute best
Edu made our stay. We made sure to set aside time every day to visit him for drinks and good conversation. He is such a sweet person who we enjoyed talking with....plus his drinks are amazing!!! Be sure to visit Edu for your trip, you won't be disappointed
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.