Hotel Overview
Location
BeachProperty Information
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Hotel Details
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3301 reviews
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Nov 16, 2024Wisconsin girls trip November 2024
The beds were comfortable. The resort was Really clean. Jorge went over and above for us. Cesar as well. Alfonso was great in the restaurant. The entire staff was attentive.It was a very enjoyable trip. I just wish they had more options at the pool bar for alcohol.
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Oct 31, 2024Hotel needs maintenance & they do nothing about screaming kids in the dining rooms.
If you want peace & tranquility I do not recommend. If you want a place where you let your kids run wild without any repercussions this is the place for you. Just the plain honest experience I had; call it as I see it. Now there were some hotel employees (David-Bell hop) & waitresses (Fabiola was one of many) who worked very hard to keep up with the mess people left behind.
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Oct 18, 2024
The Davis' new adventure
Awesome. We had a great time inspite of the heat. The staff checked on us frequently. Room was cleaned every day
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Sep 13, 2024Amazing experience people are very friendly and make you feel comfortable
My girl and I love the place we want to go back next year they have very good food drinks room service WiFi awesome and the people so nice
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Aug 28, 2024
Enjoyable family experience
Not my first all inclusive resort definitely would recommend. It’s clean the Staff is excellent. It is a very family friendly environment. Clean beaching and not too roudy. I will definitely be back My only complaint would be that the Italian restaurant is only available by appointment to get there early because spot fill up quick
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.