Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3421 reviews-
Mar 22, 2025PARK ROYAL BEACH, XTAPA
Enjoyed our stay at hotel, but would have liked a coffee machine in my room, had to go down get coffee - no room service - room was very clean - had good view of ocean - food at times was questionable but over all not bad - breakfast & Lunch was good - staff were very friendly - helpful -
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Mar 22, 2025
Park Royal Trip Review Xtapa
Enjoyed our stay at hotel - staff friendly - food at times questionable - clean surrounding - recommend
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Feb 21, 2025Feb 6-19 2025 vacation to Ixtapa
The hotel is very good - the facilities which are kept spotless, rooms are nice, location is great - centrally located on the beach, food is very good with selection and quality, local weather was perfect - all add up to a great experience. What puts this hotel ahead of many others is the GREAT staff - the people who serve the customers. There are too many to name without forgetting someone - Andreas and Jhorge, Guillermina, Santos, Jhohnny, Gilberto, Anel, Bere, Adrian, Corina, Jesus, Manuel . . . The band played each night Armando, Jose, Manuel, Paco - EXCELLENT. All around, a great holiday. Cannot wait to return.
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Feb 15, 2025
Ixtapa All Inclusive
This hotel has a great location right on Ixtapa beach. The pool has very loud music & activities, all afternoon, so we tended to retreat to the quieter beach palapas. Music pounded from speakers well into the wee hours of the morning on many nights. It is very crowded over weekends, when Mexican families arrive in busloads from Mexico City, Morelia, etc. I recommend no children be allowed by the pool bar. The Staff is outstanding and extremely friendly! The food buffet was very good with a large variety of salads, fish and Mexican food. I recommend they change the Chill out Lounge to a good Restaurant with service.
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Feb 15, 2025
Nice vacation spot
Beautiful scenery , clean hotel and friendly staff. Food was better than most all inclusive buffets . Ocean was off limits for swimming for safety and only one pool but it was easy to cool off on the very hot days. We enjoyed our stay and will be back to explore more of the area .
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