Hotel Promotions
Privilege Amenities

The privilege categories include the following amenities:

* Private check-in and check-out

* Personalized concierge

* Welcome gift upon arrival  (bottle of wine in room)

* Discounts in Despacio Spa and Dive It! Center

* International newspaper with Press Reader app

* Exclusive WiFi network

* Dinner in other hotels of the Ocean family

* Full minibar

* Discounts in Despacio Spa and Dive It! Center

* Bathrobe and slippers in the room

* Pillow menu and turn down service

* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service

* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay

* Privilege beach including lounge chairs, private waiter, and beach concierge

* Privilege kids: Welcome daisy kit and special daisy bath amenities.

Redemption information will be provided by the hotel at check-in

Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 14 Oct 2022 to 23 Dec 2025
Travel Dates: 14 Oct 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, national drinks, cocktails and snacks included 24 hours.  (The wine menu at all the restaurants have an extra cost.)
• Theatre (with shows every night)
• Day and night entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; day and night activities for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 13 Jul 2021 to 23 Dec 2026
Travel Dates: 24 Dec 2021 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Blue Moon
    Gourmet French restaurant with a Caribbean twist.

  • El Carey & La Tortuga
    Buffet restaurant with wide variety of specialities and international cuisine.

  • IL Mascherati Di Venezia
    Stylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.

  • Margarita
    Gourmet French restaurant with a Caribbean twist.

  • Mike's Coffee
    Specialty teas, coffees and home-made cakes.

  • Route 66
    À la carte American restaurant decorated in an authentic 1930s style.

  • Sensai Restaurant
    Asian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.


  • Steak House
    The chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.

  • Various Lounges/Bars

    - Las Palmeras Swim-up Bar 
    - El Cocotal Pool Bar
    - Over Time Sport Bar
    - Wave Disco Bar
    - Luna Bar
    - La Cana Bar
    - Tortuga Carey Bar
    - Bar Arenal
    - Piano Lounge Bar
    - Lobby Bar

  • Villa Marina
    Buffet restaurant on the beach with hot and cold dishes and show cooking.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services

  • Please contact hotel directly for information regarding pricing and availability.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activities can change depending on numbers of children participating.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 outdoor hot tub.
  • Motorized Water Sports †
    - Banana Boat
    - Tubio Boat
    - Aquatic ski
    - Fishing
  • Non-Motorized Water Sports †
    - Snorkeling
    - Kayaking
    - Windsurfing
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
On-Site Attraction
  • On-site Entertainment
    Dominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.

† Fees may apply

Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
General Policy
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.