Hotel Overview
Occidental Papagayo is an all-inclusive, adults-only (18+) resort in Guanacaste, ideal for those seeking rest and relaxation. The resort is situated on a hillside offering spectacular views of the sea. You'll unwind in unmatched seclusion, surrounded by the wild, natural beauty characteristic of Costa Rica's northern Pacific coast.
For a fun-filled afternoon, enjoy a variety of events in the daily activities program, or lounge by the two pools. Try non-motorized watersports, including snorkeling and kayaking, and work out in the fitness room. The evenings are full of surprises, with shows, live music, bars, and a disco to spice-up your night.
The four restaurants at the Occidental Papagayo offer-up the best cuisine from Costa Rica and around the world.
For the ultimate in luxury and service, upgrade to the Royal Club, which offers exclusive amenities, private areas, and concierge service.
Property Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7666 reviews
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Dec 18, 2024Pura vida
The entertainent, Yasniri was excellent. She got guest up from our chairs and got us to Play différent games.. Friendly and curteous, chearfull. Weather permitted we were dancing , laughing and having a good Time. It also gave us a chance to meet others.
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Dec 18, 2024
Bike tour and resort
I did the bike tour with Yasniri entertainment team. The tour was really nice. We went by the beach and the view was awsome. The resort is clean and the food at the restaurant is great. I recommand the oriental
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Dec 17, 2024Find a better resort.
Don't go unless you want the same food over and over. You can only make a reservation every 3 days at a reataurant onsite , otherwise buffet it is. They dont even provide black pepper. They never refill coffee at breakfast unless you flag them down. Water bottles are supposed to be replenished in the room daily We basically had to BEG for it. Hills, hills, and more hills or steps. They do have a shuttle up and down the hills, but you are made to wait and are at their mercy. There is no food from 5 to 6:30pm. Plan accordingly. Only 6 umbrellas at the pool, so if you like shade, Good luck. No hot water after 6pm. Evidently everyone used it up. Prepare to shower early or take a lukewarm shower. The pool had warmer water, though. Safe in the room didn't work even after maintenance came. Oh and check in was a major mess. It took more than an hour.to check in. The two people at reception were not friendly at all. This property should print out a map, clearly showing paths to and from, and ways to get around. And should provide a schedule of activities. We were told we had two beds, then when we got to the room it was a king. We called and they said sorry we have no doubles left. Also no one ever answers the phone except maybe the operator. reception 929. Guest services 925. Goes to voicemail.and says the mailbox is full. Housekeeping doesn't answer.
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Dec 17, 2024Beautiful location, nice setting, OK food
We came here for a pickleball camp. We had never been to an all inclusive resort before. The setting with lots of trees and view of the ocean was great. Enjoyed watching sunrise and the birds, monkeys, coati on the grounds. Were not a fan of constant, pounding music from the pool area and the buffet food was OK, but not great. Massed produced food in a buffet setting is not our favorite.
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Dec 17, 2024Not What The Brochure Says.....NOT EVEN CLOSE!
As a person with 500K followers on Google reviews: Every aspect of your resort needs desperate improvement and honesty!. Your brochure states water and beer? stocked in the room daily. This never happened. I even left messages at the check-in desk area to NO avail. This never happened!! The menu- Bland, undercooked fries at the Grille every day, poor dressing options, the same food choices almost every day. You might have changed 1 or 2 food items. The Premium upgrade for liquor is not worth it. The Italian, Oriental or The Grille areas were always half full and could have accommodated more people. The "beef" was tough, chewy, and often over-cooked. Chicken was always the choice as a result. Check-in was easy, check-out was also a breeze. Room cleaners were unresponsive to additional needs when asks for.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.