Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7791 reviews
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Feb 21, 2025Top notch all inclusive property
Absolutely beautiful property. Quieter clientele. Lots of stairs gets you into shape! The staff are wonderful! The food is quite good if you are not overly fussy - something for everyone's taste.
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Feb 19, 2025Lots of steps and lack of shade.
Lots of steps and lack of shade. Accommodations could be spruced up a bit. Pool tile/grout/in-pool lounge chairs look like they need to be cleaned. Workers work hard but could be friendlier (could be a translation issue). Nice entertainment in the lobby and around the pool. Change of lunch menu varieties at the Snack Restaurant might be nice.
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Feb 18, 2025Hotel not what we expected for 5star
Supposed to be 5 star resort; we would rate at most 3 star. Room was very dark and out dated. Room safe was very old and hard to work. Bar fridge in room was rarely restocked, had to call and ask for water, pop and beer. Food was sub par; Valentines dinner was hot dogs, hamburger and pulled beef. We ate at the Asian restaurant and it was extremely salty. On site transportation was hard to get a hold of; we mainly walked. On a positive note Carlos Riuz (front desk) was very nice, helpful and managed to get us a brighter room after 3 nights. The event staff and (Taylor bartender) at the swim up bar were excellent.
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Feb 17, 2025
We met so many nice people around the pools and that really helped make it a great week.
It was our first time going to Costa Rica. We completely enjoyed the wildlife that was present on the resort, seeing the howler monkeys in the morning was a highlight of our morning walks. I liked that the resort is more like staying in the jungle as opposed to staying in a commercial area. Yasniri and Kendoly were fabulous activity staff. They were so much fun and the water aerobics classes were excellent. I was sad that we were not told where we could access the information regarding activities when we checked in as we would have participated in more activities with the activity staff. Jennifer the pool bar server was awesome! The stairs are something people really need to consider when staying here because you will be walking up and down stairs and hills your entire stay. The food was not good, there were not a lot of choices and it was very repetitive. The rooms are very dark and outdated and the pools were both loosing tiles on a daily basis. I reported a hornets nest to management as it was located around the hot tub and It was not dealt with. We ended up changing rooms after two days because our room was so dark and the safe didn’t work and the toilet ran constantly. We have stayed in several 5 star resorts in many other places and this is not a 5 star resorts in. The was our first time staying in an Occidental Resort and other guests told us that this resort does a poor job in representing what the Occidental Chain. I should mention the Bay of Papagayo is beautiful and the beach was very nice.
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Feb 17, 2025
You could do so MUCH better
You need to cater more to the baby boomers. They are the ones with money. Elevators are necessary on building that have more than two floors.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.