Hotel Overview
Let the fun begin at the Occidental Costa Cancún, a beautiful resort built in Mediterranean-style, strategically located in the heart of Cancun's famous hotel zone. Just a 20-minute drive from the Cancun airport and a short distance from shopping, golf, and Cancun's legendary nightlife, the all-inclusive Occidental Costa Cancún resort stands out for its quality and value.
Featuring 358 well-appointed rooms and junior suites, decorated in peaceful, modern Mediterranean style, the Occidental Costa Cancún provides you with everything you need to fully enjoy Cancun's sun and sea on your vacation. With four unique restaurants, several bars and a lounge, you can enjoy unlimited snacks and drinks 24-hours a day.
Lounge by the oversized swimming pool, work up a sweat at the fully equipped fitness center, and stop by the aquatic activities center to test your skill at watersports, or drop the kids at the supervised kids' club and have a massage at the spa.
When the sun sets, join in the fun at one of the many theme parties at the hotel or head out to Cancun's famous nightlife, just steps away.
Location
Cancun - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12254 reviews
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Nov 21, 2024Not the best
Review of Occidental Costa Cancun I recently stayed at the Occidental Costa Cancun for four days and three nights in November 2024, and while the experience had its positives, there were definitely some drawbacks that stood out. First, the hotel grounds were truly beautiful. The landscaping was lush and well-maintained, and it was clear that the staff worked hard to keep everything clean and inviting. Throughout my stay, I noticed employees constantly tidying the common areas, which added to the overall pleasant atmosphere. The beach, however, was a disappointment. It’s small and doesn’t have the stunning turquoise waters you might expect when visiting Cancun. If a picture-perfect beach is a top priority for your trip, this resort might not meet your expectations. Unfortunately, the food was a major letdown. Most meals were below average, and it didn’t help that the hotel had limited availability for dinner reservations. Despite checking in early and trying to secure a spot, we weren’t able to dine at one of their specialty restaurants until our final night. To make matters worse, it seems the hotel alternates which restaurants are open, further restricting options. The drinks were another disappointment. While I appreciated the effort to offer a variety of cocktails, the alcohol seemed watered down. I sipped on dirty martinis for most of the trip, but I never felt even slightly buzzed—a surprising and frustrating experience. If you’re looking for an inexpensive, no-frills hotel with beautiful grounds, this could be an option for you. However, if you’re hoping for quality food, better beach access, and a more authentic Cancun experience, I’d recommend choosing another resort.
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Nov 19, 20243 stay here Love it 🥰🥰🥰
One aigain exellent stay is my 3 time here Verry clean room / AC verry cold what I like / Hot water all the time Staff are verry carefull and amazing Food is ok can be bether Only complaine this time they assigne my the room 560 this room face the show at night so is like you sleep with the show if you like me and sleep early avoid this room but front desk change me the next day and the 631 is perfect quiet confy took 3 day to feel up my shampoog and pass all my stay with broken soap dispancer even of I tell at the front desk Frist day
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Nov 17, 2024
Okay location
The hotel was very well maintained and the staff were very friendly. The location was not the best, and I would say it’s due the beach is being washed away and not the blue and green water you imagine coming to Mexico. The only thing I didn’t like was that the hotel made us wait until 3 for check-in. I’ve been to Cancun multiple times and the flights usually get in around 10/11am and we are at the hotel no later than noon, and we are always given our room assignments within the hour. Also, I specifically requested a high room location for the ocean view but got the second floor with an obstructed view from the palm trees. Other than that the stay and my trip was amazing.
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Nov 14, 2024Booked 2 rooms
They gave 2 twin beds for a couple on honeymoon. Requested at checkin but no help. Will rent different resorts next time
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Nov 14, 2024
Great experience
Smaller resort but very affordable. Can’t beat the price and the value is amazing. Staff is helpful. Breakfast buffet is plentiful, waiters especially Vanilly Cabrera, went above and beyond to make sure you had a wonderful experience. Had my drinks ready to go upon my arrival. Thank you!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.