Hotel Overview

Let the fun begin at the Occidental Costa Cancún, a beautiful resort built in Mediterranean-style, strategically located in the heart of Cancun's famous hotel zone. Just a 20-minute drive from the Cancun airport and a short distance from shopping, golf, and Cancun's legendary nightlife, the all-inclusive Occidental Costa Cancún resort stands out for its quality and value. 


Featuring 358 well-appointed rooms and junior suites, decorated in peaceful, modern Mediterranean style, the Occidental Costa Cancún provides you with everything you need to fully enjoy Cancun's sun and sea on your vacation. With four unique restaurants, several bars and a lounge, you can enjoy unlimited snacks and drinks 24-hours a day. 

Lounge by the oversized swimming pool, work up a sweat at the fully equipped fitness center, and stop by the aquatic activities center to test your skill at watersports, or drop the kids at the supervised kids' club and have a massage at the spa.

When the sun sets, join in the fun at one of the many theme parties at the hotel or head out to Cancun's famous nightlife, just steps away.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 14 miles

Property Information

Year Built: 1994
Last Renovation: 2016
Accessible rooms: 4
Floors: 7
Total rooms: 358

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government will be charging all guests in the area of Quintana Roo an Environmental Sanitation Tax of a minimum $5 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 12301 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Overall loved it.

    The experience was wonderful, the sunshine and the resort were great all around. The boat launch and the beach were the only area slightly lacking, but everything else was spot on, right from Jair welcoming us at arrival to every connecting dot thereafter.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Birthday Celebration

    I enjoyed the resort. Most staff were friendly, attentive, and courteous but not all. The resort is a beautiful location.

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort, great value !

    My wife and I spent 14 days at resort and loved it. Great staff, super clean resort in every aspect. Amazing food with a world class buffet. Great enviroment for every age group. I would highly recomend this to anyone visiting Cancun !

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel

    A really good hotel staff at beech bar are great . Stephany was amazing all week was so helpful she’s great . Hotel staff are amazing the food is really nice everyone is friendly . Beautiful hotel very clean . Drinks are very nice . Stephany was so helpful all week

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    The friendliest and attentive staff

    The staff we dealt with was fantastic. Our favourite buffett waiter Carlos Abarca, so kind and attentive. He offered the best service and should be promoted. A special shout out to Vanilly and Alfredo Gil as well. A big thank you to Luis Nieto for arranging birthday festivities for my mom's 90th birthday. Thank you Sheyla for decorating our room, it was a beautiful surprise. Many thanks to DJ Andrew for making my mom feel like a celebrity on stage. Thank you Esmeralda for giving us a great room. Fernanda from the snack bar, so kind and friendly, she should be promoted too. Sandra and Juanita from the bar, always greeting us by name and providing great service. Laura and Regina were awesome as well. Alex and Beverly from the photo studio for taking such great photos. I'm sure there are people I missed but everyone was absolutely wonderful.

    Dec 10, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.