Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4455 reviews
-
May 02, 2025Business trip, many local options.
Great private lounge and nice big public bar; quiet clean refuge and walkable to all the fun. spotless too! The staff are very accommodating and proud of the property and it shows in their professional attitude and willingness to make visitors feel welcome.
-
Apr 09, 2025Marriott in great need of an upgrade.
The location is excellent. The hotel is not a great value for the price. The lobby is excellent with large bar area and plenty of seating. The rooms and bathrooms are in desperate need of upgrade. The bathrooms are small and very outdated. It's not a great Marriott experience.
-
Apr 04, 2025
Place needs a facelift
I feel compelled to write this as this is one of the worst experiences I have had in a hotel for a while. I will start by saying the staff at the desk, concierge area and the servers in the hotel bar were all lovely and super helpful. The rooms were clean, which is my bare minimum and why I didn’t make a huge stink while there. Beyond that, the room was dark, miserable-looking and outdated. The air conditioner was loud. They put the TV in front of the window so it blocked out most of the light. The water pressure was unbelievably bad - a faint trickle coming out of the shower head. Luckily I have thin hair and could still wash it, but I may as well have been washing it in the sink. Lastly, the room cleaning happened at 4 pm one day, when I was returning from my meeting, and the second day, I returned to my room at 4:45 pm, and it still was not cleaned. I was excited to see a peloton bike in the gym, but it was broken and the seat wouldn’t stay up. I then tried to use one of the treadmills and it was so sensitive if you laid anything on the console, that it activated the emergency switch and turned off. I travel a lot and have stayed at Marriott and other Marriot-affiliated hotels and was very surprised by all of this. I will definitely not stay here again.
-
Mar 27, 2025
Excellent
The whole experience was very pleasant, from the reception, to the parking. All the staff were competent and friendly. I felt special at all times, with little treats that made all the difference. A very technological hotel without losing the human warmth.
-
Mar 18, 2025
Very convenient location
This hotel has very convenient location. It is within walking distance of French Quarter, Outlet mall, and other shoppings. The room we booked was cleaned. The TV did not work, but it was fixed after I contacted the front desk. I would suggest the hotel post a simple visual sign be the elevator to show guests how to use the elevator to avoid confusion. I had a great time at New Orleans.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.