Hotel Overview
Featuring an array of amenities, facilities, and unlimited amounts of fun, the Melia Cozumel Golf-All Inclusive is the perfect place to enjoy the crystal-clear Caribbean Sea and the white-sand beaches for which the resort is well known.
The whole family will enjoy the fun-packed Flintstones Land theme area. The Flintstones have found the perfect place for their vacation! Look for them at the Yabba-Dabba-Doo Bazaar and the Bamm Bamm kids club.
Daytime entertainment includes aquaerobics, beach volleyball, cooking, Spanish and bartending classes, and Latin dance lessons. Watersports include windsurfing, kayaking, and some of the best snorkeling in the world. To wind down, be sure to check out the spa with its array of body treatments. Therapeutic massages, facials, manicures, and pedicures will really help you relax.
Location
BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5663 reviews-
Outstanding family stay at Melia Cozumel
We had a wonderful time at the hotel! Everything was so clean, the staff were incredibly friendly, and the activities planned for the children were absolutely spectacular. The food options were great. The drinks were perfectly made. We had a wonderful time. I’d like to give a special shout out to the activities coordinator who worked at the Kidsdom and made every kid feel seen and taken care of, Santos at the bar for his amazing margaritas, and Martin at the lobby front desk for our departure experience.
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Our Favorite Cozumel Hotel
Our week visit in November was our third visit to the Melia this year. We were also there in June and again in July. We always select the Level option as it gives you many advantages and options in rooms, check-in, and food. The staff here are why we keep coming back. Our concierge, Santiago Flores, is the best. He is always accommodating to our needs not to mention very personable. Also worth mentioning are the pool staff. Stay in a tower room for the best views of the ocean and at night, the lights of Playa del Carmen.
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Awesome food & service
Great service, very accommodating. Excellent food, friendly staff. Felt right at home and the food was absolutely excellent. They accommodated our young children’s requests and checked on us often to make sure we always had everything we needed.
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Mildew
Not sure why people rave about this hotel. It is average at best. Our first room, an ocean view, was so damp. The smell of moldy mildew was very noticeable. I have vacationed in Caribbean many times and never had such a smelly, unhealthy room. Noisy air conditioner runs constantly as it can never get the humidity out. I opted to upgrade to the “Level” at my own expense, which after my complaints I feel they should have upgraded me at their expense, as I could not possibly spend another night in the damp, stinky ocean view we were first given. Black mold painted over to disguise it I think as the fresh open pot of paint was next to the maid cart. We enjoyed the food. There was always something decent to eat. The ocean was a disappointment, people mention sargassum, this is NOT sargassum, it is mangrove runoff full of sea grass making the water a nasty brown colour. It is not possible to just go to the neighbouring hotel to swim and snorkel, they are divided by a cement wall in the ocean, you sink in what feels like quicksand through the brown, nasty water…much more difficult than previous reviews mention. At the end we found Buccanos beach club and spent the day there, beautiful clear turquoise water….what we came for. Staff were all very kind and efficient.
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Very good.
It is my 9th day here and the place is just amazing! Very clean, very well maintained. the food is good, ala carte food is delicious! Cristian, Adrian, Fredy, Daniel, Teodoro, you are doing wonderful job, thank you so much. Sorry if I missed someone. It is my 4th time here and I would go back, hopefully. :)
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.