Hotel Overview
Featuring an array of amenities, facilities, and unlimited amounts of fun, the Melia Cozumel Golf-All Inclusive is the perfect place to enjoy the crystal-clear Caribbean Sea and the white-sand beaches for which the resort is well known.
The whole family will enjoy the fun-packed Flintstones Land theme area. The Flintstones have found the perfect place for their vacation! Look for them at the Yabba-Dabba-Doo Bazaar and the Bamm Bamm kids club.
Daytime entertainment includes aquaerobics, beach volleyball, cooking, Spanish and bartending classes, and Latin dance lessons. Watersports include windsurfing, kayaking, and some of the best snorkeling in the world. To wind down, be sure to check out the spa with its array of body treatments. Therapeutic massages, facials, manicures, and pedicures will really help you relax.
Location
BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5596 reviews
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Nov 22, 2024Family Vacation
We had a great time. Perfect location, amazing staff. Manuel, Martin, Nemesio, Teodoro, Erick at the bar. The front desk staff and people from Level in general everyone was great. Highly recommend
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Nov 17, 2024The staff makes this resort!
The resort was clean, and the room was well appointed. The pool was very cold, but if you can stay in the water long enough, you get used to it. The food was just average. Jorge Michael in the buffet was amazing. He made us feel special every day! Alphonso Jimenez in the LEVEL office was super, booked our meal reservations, and was flexible when we changed our plans. The entire staff was very friendly!
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Nov 16, 2024
Wonderful Stay at Melia
Our family of 4 (2 adults, 2 kids aged 12 and 11) stayed here for 8 days the first full week of November. I spent considerable time reading a ton of reviews prior to us arriving. I don’t know what the “bad” reviews are talking about. This place was awesome! We are not bougie travelers, so maybe that’s why the things that others complained about had no effect on us. The room was clean, the staff was wonderful, the food was fine. We did not visit the adult pool just because we had our kids, but we frequented the family pool daily, which was also clean. We never had any problems getting seating at the pool or the beach. November is a shoulder season so maybe it wasn’t as crowded then as it is during peak season. The beach was beautiful! We did not swim in the ocean here (others were, we just preferred the pool). There was only one day the beach had an influx of sargassum that was not raked but every other day we were there, the beach was raked. We got the level package and stayed in the tower on the 8th floor. The view was incredible from our room. It was quiet, we all slept great. Our TV didn’t work, it was probably the batteries in the remote, but we never said anything because we didn’t really spend that much time in the room. My daughter and I did a massage at the spa, and our family did the photo package they walk around offering. Both experiences were great. We plan on using the photos for our holiday cards this year. My “Karen” complaint, if you will: the shower. There is a rainfall shower head and the water pressure is not great. I would rather have a regular wall mounted shower head with better water pressure than the rainfall shower head. I never felt like I ever really got the shampoo out of my hair. Overall, if you’ve read the bad reviews, ignore them. This place was great and we would stay here again.
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Nov 16, 2024
Our stay at Melia
My wife and I were craving somewhere tropical to visit and we came across Melia in Cozumel. We could not have been more happy to have chosen this resort and location all together. The staff at Melia (especially Eduardo of the dining center, Rene who helped us with sight seeing, and of course our bartender/mixologist Felipe) were so personable to us and were familiar faces throughout our stay. All of the staff here made us feel welcomed and at our home away from home. We loved experiencing the island, learning about the Mayan culture, and relaxing at the beach at our resort. The resort was very clean and well maintained and the food was excellent. Thank you Melia!
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Nov 11, 2024
Amazing Stay so FAR
I wanted to write this review while still at Melia as I am so impressed with everything. Yes, it's an older resort but the layout, amenities and the staff. We booked The Level and the concierge are so attentive. Alfonso Jimenez is the greatest. He makes sure everything is going great and helped us with an amazing upgrade to the penthouse. He explained everything in detail on arrival and continues to make our day! If he is busy his coworker Hector has helped us out and answered some questions about getting to a marina for diving. One little mishap was the Nespresso not working, they immediately had replaced within minutes. Husband loves his morning coffee. The wait staff on the beach are amazing, serving and making our drinks. We have been to Cozumel many times, never to Melia but this will be our go to.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.