Hotel Overview
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7060 reviews
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Dec 16, 2024Very good quality
This hotel is outstanding - it was my 1st visit here, and it won't be the last Before I arrived, I emailed the hotel asking for our rooms together - this was granted. Thank you. When we arrived, a porter came out and helped us with our luggage to our room. This is really good service , something I never had in a 4-star hotel before. Reception was really friendly and got us into our room really quickly. The hotel felt so clean and modern in all areas. The smell of the hotel was really nice! Our 2 rooms were lovely, we had a little walkway between our 2 rooms, so we're together and could shut the outside door and leave the inner 2 open, which was great. Both rooms were deluxe sea views - both lovely and modern. Bathrooms are amazing, great showers. The beds were really nice and comfy. Balcony had amazing sea views. Only slight niggle is other guests are noisy at times. We stayed half board, the food in the hotel was really good and very good quality. Always something for us to pick from at breakfast and dinner. Drinks where good prices also. Entertainment shows were good, 1 act per night (is out of season) so this was good as it was something to watch before bed each night. Shows were good and something different each night. Staff member Tamara, who worked in the central bar, was amazing. She was outstanding, being so friendly. Overall, the staff here are nice, the food is good and the bedrooms have amazing sea views. I will be coming back :)
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Dec 10, 2024
Lovely clean hotel situated over looking the sea.
Such a wonderful week away, everything from the hotel, food and really pleasant staff. We felt totally spoilt. We stayed half board and could not fault the selection of food, all fresh and hot and rotated frequently. The staff are excellent, always attentive and non stop on their feet. Loved the flamenco entertainment and Elvis. A fab hotel situated near a great network of transportation. Highly recommended and we would definitely return.
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Dec 03, 2024
Excellent in all areas
A truly excellent experience from start to finish Arrived early, no trouble room was ready Room on 5 th floor a suite lovely, spotlessly clean with an amazing terrace with a truly fabulous view. Food - massive choice really good quality and a really big shout out to all staff on the floor and behind the scenes your hard work was really appreciated 👏👏👏 Common areas again spotless and bar staff super responsive Evening entertainment not quite our cup of tea but quality artistes. Pools unheated so unusable but we had expected this. Special mention for Ricardo who no matter how busy reception was he always had time to sort out any problems with a super positive attitude. Only suggestion More hooks to hang coats in the entrance to the room. We loved it so much booked for end of January Well done it’s a big hotel and got us it ran seamlessly.
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Dec 02, 2024Late December trip
Beware !! Major building works going on refurbishing rooms in one side of the hotel Poor from Jet2 we weren’t informed before travel Been to this hotel many times, great location the beach with walking distance to restaurants and bars I’m sure the refurbishment will benefit the hotel in future but shame I’m hearing it 🙈
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Nov 29, 2024
Lovely staff, run down hotel
1 star for the amazing staff - they were lovely, smiley and very accommodating. And the other for the buffet food breakfast/dinner. However, the hotel is in desperate need of a refurb! It's deemed a 4* hotel because of it's facilities, but everything is so run down. The Room - we stayed in a Junior suite. The clothes cupboard didn't open properly, the drawers didn't open properly, the furniture is super dated. We also had terrible sleep because the room was very hot. We were told that the hotel either has heat or AC. And because it was November, the AC was off. But it's still warm outside and in the hotel, so it seems crazy that a 4* Melia chain can't regulate the temperature of it's hotel and rooms properly. We asked for fans but they didn't have any left because other guests had also complained about the heat (managed to get one on our last night sleep - thank you to the staff). We kept our doors open at night but being on the first floor, it was super noisy. So our sleep was very bad the whole stay. The Gym - the equipment is VERY old. Some of it barely works and is rusted.
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