Hotel Promotions

Resort Details

Dining
OnSite Dining
  • BODEGA Bar

    Mezcalería and Tequilería

    A celebration honoring mezcal, tequila and the festive spirit of Mexicans.

  • CAVA

    Wines and Cigars

    An exclusive selection of wines completed with our special label LA CASA DE LA PLAYA. Tobacco masters will find a spot for them too.

  • CENTLI
    Cuisine from the South of Mexico

    Run by Chefs Rodrigo and Daniel Rivera-Río, passionate chefs, gastronomes and storytellers, who come to share the best flavors of the south of the country.
  • ESTERO
    Seafood and Comfort Food

    Mexican Peruvian: 
    Cuisine immersed in Mexico and Peru
  • Lobby Bar
    Cosmopolitan Mixology
  • LUMBRE
    Cuisine from the North of Mexico

    Also by Chefs Rodrigo and Daniel Rivera-Río, proud representatives of the state of Nuevo León, who present exquisite contemporary north eastern flavors of their creation.
  • SKY BAR

    Mixology

    Fantastic views with the best cocktails and music.

  • TUCH DE LUNA

    Flavors of Mexico

    A creation by the inspiring and captivating Mexican Chef Martha Ortiz, who has earned herself a privileged place in the international gourmet scene for her feminine cuisine and a mix of science and art that exalts Mexican culture

  • WET BAR
    Signature Cocktails

    A spectacular bar inside the main infinity pool.

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 611 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Best Experience

    La Casa De La Playa is a paradise. It was even better than our first visit in Feb 2024! Our oceanfront suite (Room 1310) was amazing and exceeded expectations. Butlers Memo and Laura made sure our stay was memorable and extra special. This time we skipped the La Casa Restaurants; room service was a perfect choice. We did enjoy the San Juan Mercado at the Xcaret Arte (daily), which has a ton of fresh and tasty options. We loved their tequila selection at the La Casa self-serve tequila bar, too. The staff as a whole are very kind and helpful, we appreciated the Housekeeping staff, drivers and Lobby bar bartenders - amazing. We’ll absolutely be back again next year and hope to make this a yearly tradition.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Other Wordly!

    AMAZING! I am reluctant to write this, because I want this place to be kept a secret. We are fortunate to have traveled to many places around the world. This is the best hotel we have ever stayed at PERIOD. Fantastic experience! This is one place to be sure to return to. Simply amazing

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best of the best

    I came into our trip with high expectations after reading the reviews, but wow did this resort exceed every hope that I had for a luxurious, relaxing getaway. After arriving at the Cancun airport, we were quickly whisked away in a Tesla for the 1 hour, 10 minute ride to the resort. We were met with welcome drinks, cold towels, and our butler, David, who went over logistics and took us on a tour of the resort before ending in our room. At La Casa, you have around the clock butler service. Celeste and David were excellent, available by What’s App, and assisted with everything from ordering room service, arranging transportation, scheduling a private jelly fish lab tour (which was so informative), filling the soaking tub, and everything in between!! We were spoiled with gifts in our suite, from a chocolate turtle, a book about Xcaret, a birthday cake and sparkling wine, and even more. The suite was incredible - we were in Wellness 3104, which was the base level room. It was incredibly private, had a large pool, and lots of privacy. We preferred these suites over the high floors as the pools were a lot larger. Our butlers were able to turn up the temperature remotely, as requested. The food at the resort was by and far the best we have ever had at an all inclusive. We really enjoyed the restaurants, room service, pool menus, and our few meals at the sister resorts (Tah Xido omakase and Ha were standouts). We really enjoyed our lunch at Xal, especially the burger, totoaba fish and the cocktail in a shell!) Lumbre was our favorite dinner at La Casa, and I loved the fruited still life and the cafe de olla at Tuch de Luna for breakfast. The chocolate room was delicious to stop by for a treat, don’t sleep on the churros in there! Both pools (sky bar and the infinity pool) were lovely, as was the beach. We were able to see needle fish and rays swimming in the ocean. The on demand transportation to and from the parks and sister resorts were great! We walked back and forth to Arte., and loved the secret door. We didn’t do any of the exclusive experiences, as we wanted to dine at the resorts. I would love if they would bring back the sacred ritual or early morning river swim. I also wanted to mention the kindness of Paloma at the front desk - she went above and beyond for us, and was always so welcoming and kind. We absolutely plan to come back, as La Casa is truly something special.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa de La Playa 03/2025

    We visited Casa de la Playa a couple of times and had a fantastic experience, especially at the Sky Bar pool. Miguel took great care of us—he was attentive, friendly, and made sure we felt comfortable throughout our visits. His exceptional service truly enhanced our time there. We are always looking for him as soon as we get to the Sky Bar. The atmosphere was beautiful and relaxing, making it the perfect place to unwind. With great service and a stunning setting, Casa de la Playa exceeded our expectations. We highly recommend it and will definitely be back! Thank you!!! Alamillo Family💎💎💎💎

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable experience

    I had an amazing stay at La Casa de la Playa! The service was truly exceptional, and I want to especially highlight Laura and Memo. They were incredibly attentive, always available whenever needed, and made sure every detail was taken care of with great care and warmth. Their hospitality made my experience even more special. I highly recommend this hotel to anyone looking for top-notch service and a luxurious stay. Can’t wait to come back!

    Mar 30, 2025

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.