Hotel Overview
The spacious low-rise one- and two-bedroom condominium units are designed for privacy and casual living. Each unit is breeze-cooled with open-beamed ceilings, a large covered private lanai and wet bar, fully equipped kitchen with microwave oven, washer and dryer, and ceiling fans in the living room and bedrooms, walk-in closets, as well as complimentary in-room WiFi. All two-bedroom units have two baths.
Keauhou Shopping Center is located within walking distance for your convenience with additional shopping and dining just a short drive away in Kailua-Kona town. The area is well known for deep-sea fishing, scuba diving, snorkeling, and many historic sites from Hulihee Palace to Kealakekua Bay. Make Castle Kanaloa at Kona your home base for an extended Hawaii Island vacation.
Location
Kailua/KonaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaways (air bed) are available at an additional fee payable to the hotel.Cribs are available upon request.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
918 reviews
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Sep 19, 2024Kanaloa at Kona #1402 was amazing!
Unit 1402 was amazing! Nestled between the golf course and the ocean, with great ocean views from the lanai, this condo was beautiful and spacious for our entire family. The bathrooms and kitchen are updated and filled with everything you'll need for your vacation. The complex has three pools and several two to three story buildings set amongst a manicured garden that is reminiscent of old Hawaii. The complex is within walking distance to Keauhou Bay where we snorkled with Mantas, and a short drive into downtown Kona. We can't wait to return to Kanaloa Unit 1402!!
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Sep 16, 2024Typical Hawaii well-used condo at a reasonable price
Castle Kanaloa deserves its mixed reviews and I probably would give it 3 to 4 stars. All the units are individually owned, so the condition of each unit is highly variable. We stayed in unit 1103 for a week in September 2024. It was a second floor 2-bed, 2-bath unit without air conditioning. On the plus side, the location is great in Keauhou on the south end of Kailua. You can avoid the heavy traffic in the main town. It's quick to go to Honaunau or Captain Cook for some of the island's best snorkeling. It was also a reasonable drive to the beaches around Waikoloa. There is a shopping center close by for groceries. Three pools and grounds are in excellent shape. We used the BBQs by the pools every day. Parking was easy with assigned spots. The community is gated. Many units do not have air conditioning, which works great in Hawaii if your unit is oriented properly to get cross ventilation. Ours was not, so we moved the many supplied fans around to help. It would get rather warm in the afternoon, but sleeping temperatures were fine with the fans. Mostly we were out all day anyway. The unit was in acceptable shape. It was not remodeled so there was definitely wear and tear, but it was pretty typical for a Hawaii condo at a reasonable price and it was clean. The beds were good and that's the most important part. The living room furniture sagged but was clean. The refrigerator, stove and dishwasher were new enough. The washer/dryer combo was prehistoric but worked to freshen up our towels. Expect about $400 in cleaning fee, insurance and association fee to be charged on arrival. The Booking.com booking via Southwest Hotels only specified a $35 on-site fee, but after reading the reviews I wasn't surprised by the extra charges. It was odd, however, because our booking already included about $600 in taxes and fees on a room charge of about $1200. I tend to not get too stuck on individual charges and just look at the bottom line. So for about $2200 for the week all told, I was satisfied with the price. I also got a nice chunk of Southwest points that I would value around $300. If you do get a unit with added air conditioning, expect a $30/day charge to use it. It might be worth it for a top-floor unit as they have steeply pitched, uninsulated roofs that really build up heat throughout the day. I believe you can elect to not use the air conditioning to avoid the fee.
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Jan 28, 2024Castle Resorts Hawaii - VERY disappointing
Rented unit 1604 for three weeks from Castle Resorts. It was deplorably filthy and run down. Dirty & stained carpet, torn upholstery, dishwasher didn't actually clean or dry the dishes, etc, etc. We complained to the property manager including sending photos but she didn't even respond. Eventually sent complaint and photos to Castle's corporate customer service who provided a 50% refund. The one big upside is the 'million dollar view'.
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Nov 09, 2023This is a nice place, but BEWARE, they are going to charge you extra for air conditioning
We stayed in unit 2905. This is a two bedroom two bath condo with a very nice lanai, with a very nice ocean view. There are lots of stairs, as this is a three story unit from entrance up to the master suite. The place was clean and inviting. The kitchen was well appointed. The beds were better than average. The bbq grilles were awesome. The lanai was my absolute favorite part of the condo. Now, the stuff that wasn't great. The water pressure in the showers was very disappointing. I really can't stand weak shower water pressure. AC, there is NO AC unless you pay an extra daily fee. AC was clearly shown as an included amenity. The guest services people were NOT helpful at all with the AC issue. BEWARE. This AC thing is THE reason for the review being average.
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Oct 23, 2023
Pretty unit on a nice property
First of all, I have to say that we booked our stay through castle resorts. Our unit was very pretty and the property in general, too. We didn’t have the option for AC (as there was none in our unit) so I can’t say anything about hidden fees. However, we had to pay 325 $ cleaning fee which was communicated at the time of booking and no surprise to us. But we did not have to take out the trash or wash the bedsheets or anything like that. Also, yes there are roaches and other insects but as the property basically is a tropical garden, that should not be a surprise and there weren’t really many, so no problem for us. The unit itself was perfectly clean and the kitchen stocked with everything you need for cooking, including salt, pepper and other spices. Overall, we really liked it at Kanaloa.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.