Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3633 reviews
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May 03, 2025La excelencia en Las Canarias
Si digo que es nuestro quinto año, y seguiremos viniendo a este magnífico hotel, porque es la excelencia. No tengo ninguna queja, el personal magnífico, se desviven por complacer todas las peticiones que tengas. Desde el desayuno a las cenas, toda la restauración es muy buena. Las habitaciones e instalaciones, el hotel a pesar de estar prácticamente lleno,no se nota en absoluto, manteniendo privacidad tanto en el área de las piscinas como en el de los comedores. Una especial mención a la zona de Star Prestige, y a todo el personal que la atiende. En resumen hotel insuperable en un entorno con la playa en la puerta, y en la mejor zona de Tenerife.
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Apr 25, 2025
Fabulous
Fabulous hotel and the team who work there are so friendly and helpful. Food is very good - even the buffet which generally fill me with dread a little… Loads of space outside to relax. Sun loungers galore. Gym is good if not the biggest. Such a pretty setting. We opted for a star prestige room and I would say do that if you can. You will be looked after wonderfully, have a separate area and pool and nothing is too much trouble. Some good restaurants nearby and in the little El Mirador mall attached to the hotel. The hotel is right on the beach too. Perfection.
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Apr 24, 2025
Thoroughly Excellent
Absolutely stunning hotel, we were first time visitors but now completely understand why this wonderful hotel has so many repeat visitors. We are seasoned travelers and have not found this level of service before outside of SE Asia! From the moment we arrived to the moment we left the service was impeccable. The hotel just feels so peaceful, it was full during our stay but never felt overly busy Rooms are a little bit dated but spotlessly clean with an impeccable standard of cleaning. They could do with a few more electrical sockets but that is literally the only thing I can think of to improve. Staff are , without exception, warm and professional especially the superstar that is Tiziana, who is always around to check that you are enjoying yourself Breakfast has endless options again amongst the best we have experienced. In fact my only criticism is that this hotel is so good it will spoil your enjoyment of other hotels you stay in as you will be constantly comparing! We moved on to Lanzarote and have not nothing but that since we arrived! This hotel is now or go to option when we are back in Tenerife. Thank you JOIA El Mirador we will be back
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Apr 21, 2025
Better each time!
We stayed at the JOIA El Mirador for the 4th time last week. As ever the hotel was fantastic. The facilities are excellent and the rooms modern, spacious and with every detail thought about to enhance the stay. The staff, as always, were superb and consistent. No detail or request is too much, they genuinely want to ensure the guests have a wonderful experience. We visited when there were strikes in the hospitality industry in Tenerife. Interestingly the hotel had a full complement of staff these days, and kudos to the General Manager and Butler who spoke to guests individually to assure us about the service at the hotel and the staff well being. We will return!
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Apr 20, 2025
Fabulous hotel
Just returned from 11 nights in the fabulous mirador hotel. This is our favourite home from home. It’s relaxing restful with exceptional service from all the staff, fantastic location with amazing views and within walking distance to beaches, shops and cafes. A special thank you to Tiziana, Diana and all the team for making our holiday just amazing. ( 6th visit ) already planning our return. Sharon
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