Resort Details
- Bella Vista
Buffet
- Casa de la Playa
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Galeón
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Hashira
Japanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Perla
Lunch Buffet
- La Tentazione
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Le Tourbillon
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- The Grand Cellaran exclusive cellar with more than 200 wines importedfrom the most prestigious world wine regions
- Various Lounges/Bars- Robusto- Perla- Mirador- Larimar- La Escala- Cala Esmeralda
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- GeneralOther activities include:
- Aerobics- Yoga- Shooting tournaments- Archery- Basketball- Cycling- Billiards- Bocce- Gymnastics- Table tennis
- Golf †18 hole P.B. Dye golf course
Green fees, carts are at an additional charge. ($) - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water SportsKayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
- Pool
Three pools, including an activity pool and lake pool.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Gambling †Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Trip to the Dominican!
What a great stay! The people and the place were amazing and we would come back in the snap of the moment. So many fun things to do here!! Educardo and Cesar were extremely helpful and got us everything we needed asap. Activities were so much fun with Alex, Dai, Javier, Luz, Edy, Tobias, and others! A memorable trip!!!
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Relaxing from start to finish!
We traveled as a group of five couples and were treated like family by the staff at the resort. Rosa in the Star Prestige lounge, the entire team at the Members beach club, butlers, and waiters in the dining rooms made sure all the guests in our group had everything we needed, every taste bud satisfied, and every comfort! It was such a relaxing trip. I wish we could have stayed longer!
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February warm up.
First time at this resort for my husband and I. We had a wonderful time and the resort was great. Beautiful beach and pool area. Our room was clean and had everything we needed. Edwardo was our butler and he did a wonderful job making sure we had everything we needed, checked with us daily. We were able to eat dinner at all the specialty restaurants, the food was good along with the service. No issues getting in as others have posted. The breakfast and lunch buffets were also good. Only thing, if you go to the pool after 7, do not expect to find a spot, as most are taken by then. Was up early one morning, around 5ish and noticed people with flashlights at the pool reserving their spots for the day. We were told if items were left more than 2 hours with nobody showing up, they would be removed, did not see this happen, just the usual no win situation with the pool loungers. Would definitely visit this resort again.
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Nice resort
We had early in our stay written a review as we had several concerns the first few days. It was our second visit to the resort, staying 2 weeks. Jose, our butler, spoke with us right away stating that management took our comments very seriously. Jose went over and above to ensure our stay was as comfortable as possible and that our concerns were addressed. Very professional. Thank you. That is why I deleted my first review and we are resubmitting. The stay did improve. We did not enjoy the Italian restaurant due to the menu selections and food quality the two times we were there. All the other restaurants were very good. My husband enjoyed the beef and steak and I loved the salmon and lobster. Excellent service in all the restaurants. The omelet cook in the morning buffet was wonderful, friendly and she attempted to teach us Spanish each morning. The fruit selections were excellent. We give all the staff high ratings for service. We loved the room and the bathroom view was incredible, we had an ocean view on the top floor. We had issues with the bath tub not draining and overflowing, but that was dealt with right away. No further problems. Housekeeping was excellent. The resort is beautiful and well maintained. There is an adorable community of feral cats that are fun to see, they are not a problem to the guests, and I commend the resort for keeping them. They were there two years ago as well. The pool area and cabanas are lovely. Of course, you need to be down there by 7 am if you want a choice spot. But at all resorts this is the case. Not sure what would be a better system. They do a good job of monitoring cabanas that guests save and aren’t using. The beach is beautiful with very little seaweed. The bar service is very good. A fair selection of cocktails and spirits in the lobby bar. One suggestion is to use fresh lime juice in the margaritas and lime based drinks, not syrup. I found the mixed cocktails were lacking in freshness. The wine is fine. Nice selection of rums. Entertainment in the evenings was ok, it became rather repetitive with a 2 week stay. The bar lobby entertainment most evenings was lovely with the saxophone and singers. There were evenings where it was very loud with techno music, which we did not enjoy. We found that the resort is gearing itself to a younger demographic. Several guests are only there for 3 to 4 days. Bubble pool party, loud music and it has become more of a party atmosphere. There was a large American conference there when we stayed. Very loud and busy. We like to go to resorts that are quiet and relaxing, more of a boutique luxury resort. That is the main difference we noted this trip. We did leave an expensive dental appliance behind at Check out. Jose located it and Guest Services were efficient at getting it shipped to us. Thank you. We don’t like the morning sell up talk pitch when you first arrive. We skipped it this trip as we knew the content and preferred to be relaxing. All in all, it is the staff and the gorgeous kept grounds that make this resort beautiful. We appreciated their environment friendly practices, very commendable.
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Great Birthday trip!
Spent 4 days here celebrating my sister’s 60th birthday. The resort is beautiful and i had a great time! All the staff were wonderful, especially our butlers Houston and Junior who went out of their way to decorate our room for her birthday and were always available if needed. We had a swim-up room which had a great patio to eat breakfast on. The crowd at the resort is older and it is a somewhat quiet crowd which we appreciated. Great beach and pools.
- AdvisoryPre-reservation is suggested Reservartions allowed up to 7 days before check in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.