Hotel Overview
Impression Moxche by Secrets offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Property Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2692 reviews
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Nov 21, 2024Secrets Moxché 11/12/24-11/20/24
Beautiful resort but improvements could be made to enhance the guest experience. The rooms were beautiful, hotel was new, the beach was average, the pool entertainment was geared towards an older crowd and they only serve straight shots instead of allowing you to order mixed shots. Making this vacation average. I would have enjoyed some more lively entertainment. Especially around the pool. A foam party or DJ playing classic rock or age appropriate music would have been fun but instead they had live performers playing sad music for an hour or two. There are many pools at this location so they have the ability to offer quiet areas to those not looking for more lively entertainment. The buffet and Asian restaurant were amazing but the other restaurants have room for improvement. Most staff are friendly and helpful. Overall this resort was beautiful but it may not have been the resort for me.
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Nov 21, 2024Amazing Honeymoon in Mexico
Had the best honeymoon. Hotel and Entertainment staff were first class. The activities during the day and evening were excellent, a special shout out to Sergio, Felix, Juan, Victor and Ari. The Mexican and French restaurants were our favs
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Nov 21, 2024
Amazing Couples Vacation
Absolutely amazing resort and staff. The overall care for the property and fine details makes this resort feel luxurious and next level. We stayed on the Impressions side which was well worth the extra upgrades. We loved playing pickle ball and the tennis lessons and instructor was so much fun! Yoga was amazing and Impressions guests get a special area which was beautiful! We loved it so much we will be retuning again next year! One negative side is the beach. It would be nice if as much care to the property was given to the beach area itself. It has so much potential!
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Nov 21, 2024
Great resort
Super resort, Everyone very friendly and genuine, From the pool attendants to the waiting staff they all make you feel welcome. The entertainment team are outstanding and really get you involved, that in fact is probably the best part of the hotel.
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Nov 20, 2024Unhappy Customer celebrating a birthday
Worst experience I've ever had at any of the resorts at Playa Del Carmen. Beautiful grounds and friendly pool staff, ground keeping staff, and activity staff but it ends there. Upper management not good at all. Rooms smell like mildew, buffet is the only decent food but only open on Fridays and Saturdays. The rest of the time You're fighting to get into the other restaurants, you arrive at 6:00pm, that's the time they open, empty tables all over, they give you a buzzer and tell you that there are 15 people ahead of you, why are the tables empty??? two hrs later you get a table.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.