Impression Isla Mujeres by Secrets - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

979 reviews

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  Spring Break Relaxing Stay

  It feels pertinent to begin this review with a few details: I’m currently sitting by the pool at Impressions, sipping a strawberry mojito, writing this while the experience is still fresh. I’m a middle school teacher and a parent of toddlers, which means I don’t get a lot of free time—one of the many reasons this trip mattered. I come from a place known for good food and wine, and I also spent a year living in central Mexico, staying with local families across a range of backgrounds. That gave me a deep appreciation for Mexican food and culture—away from resorts, tourism, and curated experiences. My food preferences run from “fine dining” to “taco truck,” and that mix absolutely shaped my impressions here. TL;DR: Every moment of our three-day stay was incredible. Truly perfect. ⸻ Food The resort offers several restaurants, each with its own vibe. We had arrachera (a flavorful steak cut popular in Mexico) more than once—it was even delivered to the beach and pool. The dish came with excellent tortillas, guacamole, and simple beans. It instantly reminded me of meals I’d had on the streets of Aguascalientes. The only thing missing? Nopales (cactus), but that’s the only complaint I can muster. Most meals were solid, though not mind-blowing. But at Spezia, the Italian restaurant, I had a standout lamb dish—perfectly cooked, served with roasted eggplant and a red pepper chutney. I’d gladly order that at any upscale restaurant without a second thought. I considered getting a second plate but opted for passionfruit cheesecake instead. ⸻ Pools There are four pools on the property: • One is heated and secluded (not my favorite—already hot). • One is small, also secluded, with an ocean view and a peaceful vibe—but needed more shade and comfier chairs. • The main pool is the best: gorgeous views, comfy seating, and a swim-up bar (a truly perfect invention). • The rooftop pool looked beautiful, but we skipped it—our pale skin craved shade over sun. ⸻ Drinks Every cocktail I had was excellent—and there were many. Palomas, margaritas, Bahama Mamas, maracuyá mezcalitas… all solidly made. I didn’t ask for anything fancy, but if you like fun, fruity resort drinks, they’ve got you covered at every bar. ⸻ Beach & Dock There’s a small beach area, though we mostly saw it unused. The dock, however, was our favorite hangout. It’s shaped like a square, with cabanas all around. We spent hours there—reading, sipping drinks, eating arrachera, and watching the waves. Unexpected bonus: some great snorkeling right off the dock. Clear water, plenty of fish—not Hawaii-level variety, but still delightful. ⸻ Activities Snorkeling gear is available anytime, with guided sessions offered twice a day. Life jackets are encouraged but optional. There’s a wide variety of scheduled activities—indigenous art sessions, e-bike tours, tarot readings, yoga, and cooking or language classes. We only joined the candle-making class with Jerrod—and it was a highlight. He was fun, relaxed, and informative, explaining the oils and herbs. It took place in Cacao, the coffee shop, so we enjoyed lattes while crafting candles. A perfect break from the heat. Much of our time was spent reading on the dock, listening to the waves. One of my goals for this trip was to feel bored—a strange but freeing feeling, considering the usual busyness of life. And when I needed a little movement or fun, I’d snorkel or hit the waterslide (which I did a few times a day). ⸻ The Luxury Experience With daily life being nonstop, I came into this trip with high expectations. They were exceeded. From the moment we arrived, everything felt like intentional luxury. The waiting area on the dock was peaceful and stocked with drinks and snacks. Every staff member we met—bartenders, servers, slide attendants, maintenance, housekeeping, cooks—was warm, welcoming, and clearly invested in making our experience special. Our butlers, Mose and Omar, were phenomenal. They checked in often and genuinely enhanced our stay. Our room was beautifully outfitted: soft linens, strong A/C, a 4K TV, plush rain showers, and a balcony with a partial ocean view—though it wasn’t even booked as an “ocean view” room. My partner loved the Le Labo bath products. I washed my beard with the shampoo and… I get it now. Everything felt well-thought-out and elegant. ⸻ Departure Note (From the Airport) We took the last catamaran out (7 PM) to catch an early flight. It just happened to be at sunset. I was allowed to bring one last Paloma on board. As I watched the cabanas and friendly staff fade into the distance, I felt genuinely sad to leave. The transfer back (through USA Transfers) was timely and professional. ⸻ Final Verdict: 10/10. Would absolutely return.

  Mar 30, 2025
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  A very high end, attentive hotel for a relaxing holiday

  I am on my last night of a 14 night stay. This resort is very very good! It’s a high end luxury hotel where the staff are exemplary. After day one - everyone you interact with will know your name and room number. You will never ever queue for a drink at a bar or to get into a restaurant. This is my seventh secrets and it suited me perfectly. I love the smaller sized resort. There are no sunbed wars. Plenty of places to lie - from the rooftop, any of the pools in between or by the sea - in the sun or shade. The waiters and waitresses at the beach / decking serve food and drink all day. They never stop. The gentleman that looks after the beach area brings your towels, sets up the parasol and will help you in any way he can. Restaurants - can book via the app, the iPad in your room, WhatsApp your butler or just walk in. I really enjoyed Sake and Spezia. Sushi was delicious and had some good meals at Spezia. The food could definitely be served hotter and my evening meal at Unik wasn’t great. Overall though - all very good and certainly not most normal AI quality. All restaurant quality. I had a couple of meals on my first few days where I had to wait quite a long time to eat but this never happened again as the fortnight went on (maybe they improved or because I didn’t go back to those - La Vista for lunch, Spezia for breakfast and Unik for dinner were all slow.. BUT Spezia for dinner and Unik for breakfast = excellent!). Angel and Edgar were my 2 butlers and Edgar especially was excellent. So attentive and responsive to all WhatsApp Qs and requests - he came found me every single day to see if I needed anything. Spa - expensive but good. Jan especially was excellent. Really liked the type of day and evening activity this hotel offers. I never normally ‘join in’ any resort based activities! I go on holiday to read and relax. But I really liked the wellbeing type offerings here. Not at all intimidating. I joined a sound bath class, I went to tarot, crystal healing and reiki. There was snorkelling, paddle boarding, kayaking and bike tours available too. Karaoke, fire show, djs, silent disco etc too. It is not a party party resort but a very chilled one where you can get very good cocktails / drinks and enough going on. I missed the big beach and access to the whole ocean at Maroma for example but other than that.. I’m not sure I could want anything more from a holiday.

  Mar 29, 2025
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  Amazing!

  From the second we stepped foot on the private dock to wait for the catamaran we have been treated like royalty. Impressions is 100% worth every penny spent. The butlers Omar and mose were top notch and made the experience even better! We have stayed at other all inclusive hotels and had butlers, somehow Omar and mose made us feel like they were only tending to us. I can’t say enough good things about Impressions and we will absolutely be back!

  Mar 29, 2025
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  Impressions, left an impression

  My experience was short lived with a day pass, however that day left a big impression on me. I met Rebeca from your entertainment team & it was love at first hug 🤗 What incredible energy, the views are breathtaking. The food , the drinks, the atmosphere , it was all Incredible ! I can’t say enough good things about my experience here ! Be sure to check out the sound bath & incredible classes for wellness & health of mind body and soul 🤍

  Mar 28, 2025
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  An unforgettable stay

  Our time at Impression Isla Mujeres by Secrets was absolutely amazing! From the moment we arrived, the staff provided exceptional service, going above and beyond to make our stay special. The food was top-notch—every meal was beautifully prepared and delicious. The breathtaking ocean views and luxurious atmosphere made it a truly relaxing getaway. Everything exceeded our expectations, and we can’t wait to return. Highly recommend this incredible hotel!

  Mar 28, 2025