Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7322 reviews
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Apr 21, 20255 star staff 4 stars overall
We stayed at Iberostar Rose Hall Waves in Jamaica and would again. The staff were amazing, our Concierge Sheldon truly is a gem. The resort is lucky to have talent like him and the rest of the crew. They had me laughing despite a horrible experience with the booking company I used (not Iberostar related). Mo Mo in the gym and Fresh with activities were epic. The ladies that worked the front desk and concierge were so freaking funny and kind. The resort was beautiful, it had some construction going on but we weren't on that side. The restaurants were plentiful and there were plenty of options with beachside burgers, jerk chicken and pork, rice and beans, veggie wraps and hotdogs. Then the buffet which was so clean and plentiful with a different theme every night. The Japanese hibachi was fun and Kimberly took care of us well, even packed up my food when my son wanted to leave early because hibachi by nature is loud. Uncle Tony's smoke house was amazing and the staff was truly phenomenal. Iberostar's staff is 5 stars all the way. The beverages are what drops it to a 4 star. The bartenders are great but the options for brand are limited and as someone who doesn't drink a lot, quality is important to me. That said we would 100% go to another Iberostar resort and absolutely would return to this one. If you go make sure to take a fitness class with Mo Mo he's hilarious and kicks your butt! Lastly Iberostar is committed to the environment and minimizes waste and no plastics which is incredible and gets them a bonus rating. If we could do 4.5 stars we would because of this.
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Apr 21, 2025Loved my holiday
My first trip to Jamaica! Loved the hotel! It was the perfect size! Great experience from Odean on the front desk to our pool side entertainment! Shout out to my girls Tiffany and Skittles. The room was always clean! Fresh towels always. The food was fabulous! Bar tending was excellent. I will definitely be back! 5 stars for me.
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Apr 20, 2025
Amazing service with a smile!!
Excellent service!! Janell helped us figure out the schedule dinner reservations and so much more. So many options and fun things for our family of 12 ages 5 yrs to 80 yrs old. This is a great place to unplug and refresh. Staff is helpful and friendly. Our room was clean and airy.
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Apr 20, 2025
Wonderful week at Iberostar waves in Jamaica!
We recently went to the Iberostar Waves Rose Hall with some friends and had a wonderful week. Special thanks to our concierge Jelicia for taking care of us. Appreciate her and all the staff’s dedication to making the guest have a pleasant stay. Will definitely go back to this hotel.
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Apr 19, 2025
Awesome time
Janell is an awesome concierge! She's very professional and helpful, she made our stay here at the resort wonderful, I'll definitely recommend coming . It's my first time visiting this resort and I enjoyed every moment with my friends and family.
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