Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Maravillosas vacaciones.
Es la primera vez que viajamos a rep- Dominicana, este hotel es maravilloso, tiene mucha cordialidad por parte de los empleados, el equipo star prestige es muy sobresaliente siempre atentos a atendernos con la mejor de las sonrisas, kenny, felix y randy tiene una vos estraudinaria para cantar siempre alegre. La única crítica da mucha brega conseguir agua calieente para el mate en horas de la mañana. Gracias volveremos pronto.
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Soñamos estas vacaciones y las hicimos realidad!
Es nuestra primer experiencia en Punta Cana. Este hotel es grandioso por donde se lo mire! Al tercer día ya habíamos decidido hacernos Miembros y la verdad fue la mejor decisión!!! El staff de Star Prestige es MAGNIFICO! KENNY Y RANDY hacen que la estadía sea perfecta! El trato, la atención, todo es sumamente gratificante!!! Nos hicieron pasar unas vacaciones bellísimas! Muchas gracias por todo! Mis hijos felices y ya con ganas de pronto volver!!!
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Excellent place and services
Very good overall service from the hotel and the Star Prestige team especially Kenny and Randi, but the rest of the excellent members too. They make your stay much more pleasant for their excellent attention and good vibes at all times and for any queries or requests. The only negative thing we had was that on days when there was sargassum it was not cleared quickly and was in some cases all day.
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Great place and services!!!
The hotel very nice! The food is very good, in general all the boys attend excellent!! Especially the Star Prestige team have attended us first!!! Kenny and Randy geniuses!!! I'd improve the sargassum joint issue out there,
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Great Family Vacation but lots of Pros & Cons to be aware of
Pros: Everything within 5min-walk. Beautiful grounds. Resort/room clean. Many alacarte's-no reservations-went every night; great service, excellent food! Buffets good food-&-selection. KidsClub a plus w/family-times. Lrg clean pools. Beautiful beach! plenty of chairs. Water stations everywhere. Staff mostly friendly. Seamless check in-out. Cons: shows bland, start late-9:30. American songs, extremely loud, no instruments; lacked cultural experience. RockCafe always closed. One pool-bar, 20min wait for drinks. Lacked special-touches like other resorts. We accepted breakfast-credit offer. They picked us up, then carted to sales-office (not-breakfast) During interrogation; my husband said "yes we are ready to go for breakfast, we will hear the pitch & if it's not for us we'll leave." She immediately barked "you have to stay for the entire pitch, you're not getting a free breakfast from us!" Excuse me! we spent 1000s to come here & "free" breakfast? We could have got our included! breakfast 1hr ago! Walked out. Resort advertised 5-star. Its 4-max which ok but misleading. Overall we enjoyed vacation. Only at the right price & expectations I would recommend this resort to families. Wont return
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.