Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9483 reviews
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May 02, 2025Excelente
Excelente hotel y hermoso lugar. El servicio del personal es perfecto y sobre todo de la genia de Deby concierge argentina. Hermosas instalaciones y con mucha naturaleza. Excelente plan para unas vacaciones en familia y sobre todo con nenes chiquitos.
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May 02, 2025
Super recomendable!
Un viaje increíble, el hotel un 10, y sobre todo la atención de Deby concierge Argentina, una genia nos ayudó en todo y super atenta por mi cumpleaños que lo festejamos allá! Sin duda un legar para regresar! Nuestra bebé quedó fascinada con todos los animales y naturaleza
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Apr 30, 2025NOT 5 STAR QUALITY
This resort is supposedly a 5 star hotel. It is not 5 star. It is equivalent to a cruise as far as the food and service. The service was not good. 5 star would have guests being served not having to chase down servers. The servers were not what I would call friendly. BUT the beach was beautiful
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Apr 29, 2025
Excellent service
The attention is excellent, we are very grateful, with a girl in particular who, I give us a lot of confidence and always with a big smile, Ingrid Olivia. We will definitely be back soon! To live new experiences and enjoy good care
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Apr 28, 2025ALL RIGHT!!
Very nice all the clean and fresh habs the very rich food. little difficult to make reservations, thanks to the concierge jinmy for helping us with that. and thanks to oscar the animation team in general and the starcamp everything met the expectations
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.