Hotel Overview
Location
07610 Palma, Illes Balears, SpainProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
808 reviews
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Oct 22, 2024Jewel in the palm of Palma!
This hotel is stunning! The customer service is like nothing I have ever experienced before. The staff are pleasant, consistently, and go out of their way to help. The breakfast staff are so friendly especially the lady with the auburn short hair. A smile and a wink every morning. Luna on reception desk helped me with several queries! If you’re considering a trip to Palma this hotel is easily accessible to the city, and has a lovely ambience. It’s also spotlessly clean. The half board, which we had, was unbelievable good value. Fresh fish salads meats all prepared and something to suit everyone. The ginger and white chocolate cake for dessert will leave you wanting more. Excellent food in this hotel . To conclude, we are Definitely coming back. Five stars here and more from us.
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Oct 17, 2024
Excellent hotel and staff. Definitely will return
Excellent in every way. Wonderful staff and hotel. Spotless everywhere. We had a room on 7th floor and was perfect. Large open balcony full sea view. Reception are very professional and friendly. Would definitely return here. Thank you to all hard working staff.
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Oct 07, 2024
Amazing
Superb hotel, staff are very professional but friendly with it, nothing is to much trouble, best breakfast ever, great choice of fresh well presented food, dinner same, well worth staying if coming to Majorca, right on the beach, surrounded by bars and restaurants if b/b , stunning views from priority rooms
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Sep 29, 2024
Amazing stay!
My friend and I had an amazing stay! The hotel is clean, comfortable and has a ton of amenities like a spa, multiple pools and rooftop bar! Most importantly, the service was impeccable! Especially Amira, Yojhan and guest manager Silvia! They provided great recommendations and amazing service. Would visit again just for them as they made our stay in Mallorca unforgettable!
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Sep 29, 2024
A great stay
We have just returned from a great stay at this hotel. We hopped in a taxi from the airport instead of waiting for the coach transfer, It was a 10 min drive and 18 euro. Check in was very quick and efficient, we were offered a glass of fizz and a cold towel to freshen up. We booked a terrace pool view room and we were very pleased with its location, the terrace rooms also had a whirlpool for the rooms on the terrace level to use. The rooms were spotless and cleaned to a high standard everyday, the only negative is the rooms are very much on the small side so storage and room for toiletries was very limited, we were only there for 5 days so we managed. The food was fine, plenty of choice for breakfast and evening meal, The staff in the restaurant were lovely and friendly. We used the hotel bar most evenings for a couple of drinks, again the staff were great, especially Johan who was so nice to deal with. The hotel is definitely located in the nicest part of the resort, in the more central area it was quite rowdy at night so we tended to use the bars and restaurants around the hotel of which there were plenty. The hotel as a whole was spotless and had a lovely pool area, and the roof top pool was amazing and had fantastic views. There are lots of really nice outdoor seating areas too. A real positive was there was no mad dash for sunbeds in the morning, you could go to the pool at pretty much any time of the day and get a bed. It is worth heading into Palma for the day, the bus stop was only a couple of mins from the hotel and was 2 euros each way. We travelled as 3 couples and the hotel took note of our request to have the rooms together which was much appreciated. We have all said that if we wanted a relaxing short break this will be the hotel we return to.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.