Resort Details

OnSite Dining
  • El Faro

    This casual lunch buffet features wonderful Mexican appetizers.

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • El Mercado Buffet

    The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.

  • El Rodizio

    Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • La Dorada

    Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Star Rock Café

    A variety of American favorites are presented here to satisfy all of your cravings! 

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • Trattoria by El Faro

    If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests. 


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Various Bars / Lounges

    - El Kiosko Beach Grill

    - El Puente Ice-cream Saloon

    - Galaxy Discotheque

    - La Cupula Lobby Bar

    - La Perla Pool Bar

    - Theatre Bar



On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Beachfront†
  • Child programs†
  • Disco†
  • Golf,Offsite†
  • Ironing Amenities (On Request)†
  • Jacuzzi
  • Liquor store†
  • Medical Facilities Service†
  • All-inclusive meal plan
  • Babysitting†
  • Beachfront†
  • Child programs†
  • Disco†
  • Golf, Offsite†
  • Ironing Amenities (On Request)†
  • Jacuzzi
  • Liquor store†
  • Medical Facilities Service†
  • Meeting rooms†
  • Parking†
  • Pool
  • Restaurant
  • Spa†
  • Tennis court†
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Children's program †
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Pool †
  • Sailing †
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7983 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best vacation forever and Ever

    Jireh and Hector from the animation Team were amazing!!! We love them, them are the best!!!!! Melissa and me had a lot fun with the These guys I Like the Resort, we enjoyed the Good view at the beach!!! We want to come back soon! The Food was so delicious specially the japanese Restaurant

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bewertung für Aranza

    Aranza is a really cute Person. We loved the time with the animation Team. She was friendly all the time. 😘😍😍😍😘😘🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🩵🩵🩵🩵🩵🩵🩵🥰🥰🥰🥰🥰🥹🥰🥹🥰🥹🥰🥹🥰🥹🥰🥹🥰🥹🥰🥹🥰🥰🥰🥹🥰🥹🤭🤩🤩🤩🙈🙈🙈🙈🙈🦩🦩🦩🦩🦩🦩🦩🦩🦩🦩🦩

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Iberostar Del Mar

    Mexia was our concierge and he was very helpful and very informative. I was coming into this thinking that the food wouldn’t be good but the food exceeded our expectations. The entertainment was amazing and so hands-on. The staff here is so attentive and so friendly!

    Mar 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment staff

    The staff is very friendly, especially Jireh! The make it all very fun atmosphere and very entertaining. They help with anything we need. The daily activities are enjoyable and the staff make it entertaining. My friends and I had an amazing time and can’t wait to com back!!

    Mar 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Vacation

    Jireh was amazing and had us join in on all of the games around the pool and beach. He’s funny, dances and sings, includes everyone and makes us feel very welcome. I can tell he is a hard worker, since he’s there every day from morning to night and still always upbeat and making our vacation 10 times better.

    Mar 15, 2025
Hotel Advisories
  • AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 13
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.