Resort Details

OnSite Dining
  • El Ático de Gran Clavel
    Wednesday, Thursday and Sunday: 5:00 p.m to 12:30 a.m.
    Friday and Saturday: 5:00 p.m.–2:00 a.m.

    El Ático de Gran Clavel is a restaurant located on the 7th floor of the hotel featuring avant-garde décor. Here, you can sample the best tapas and a wide variety of vermouth in an informal setting while gazing out at the beautiful sunset over the city. Madrid is full of many incredible secrets and, without a doubt, one of them is in its stunning sky. 
  • Gran Clavel Restaurant
    Sustainable fishing certification
    From Monday to Saturday
    Monday to Thursday: 1:00 p.m. – 3:30 p.m.

    Friday and Saturday: 1:00 p.m. – 3:30 p.m. and 8:30 p.m. – 11:00 p.m.

    Sample authentic and traditional Madrid gastronomy: oxtail stew, lamb chops and baked sea bream. A wonderful way to immerse yourself in the capital’s traditions. 

    Restaurant certified by the MSC/ASC Chain of Custody Standard (the first hotel chain certified in Southern Europe, Mexico, and the Dominican Republic). As part of our Wave of Change movement, Iberostar is committed to providing our guests with an increasingly greater selection of responsibly sourced fish and seafood to protect the health of our oceans as well as the people and communities who depend on them.
  • Gran Clavel vermouth bar
    Madrid-style vermouth and tapas
    Open every day
    From 08:00 to 01:00

    Follow the vermouth tradition and savour the most authentic tapas, including ham croquettes and patatas bravas. You can also start the day with a breakfast of churro pastries with chocolate.
  • Gran Clavel Wine Bar
    The best Spanish wines
    Open from Friday to Sunday
    5:00 p.m. to 1:00 a.m.
    If you love wine, don’t leave Madrid without sampling some of the many wines from Spain and the Madrid region at our bar.
On-Site Amenities
  • Golf†
  • Internet services†
  • Liquor store†
  • Meeting rooms†
  • Spa†
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Diving †
  • Fitness center on-site †
    24-hour fitness centre
    Continue with your exercise routine during your holiday!

    The hotel boasts a fitness centre with a fitness room open 24 hours a day.

    Cardio and bodybuilding machines
    Stretching area
    Personal Trainer
    Mineral water and towels
    Nutrition, pilates and training classes (extra charge)
  • General †
    Library
    Make yourself comfortable on one of the sofas and unwind reading a book from the library.
  • Pool †
    Pool in the sky
    Take a refreshing dip in the pool while watching the world go by on the Gran Vía from the sixth floor.
    This area also boasts a sun terrace so you can relax while you tan.
  • Snorkeling †
  • Surfing †
  • Water-skiing †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2196 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great location and breakfast

    Great location , good size rooms with great views, v comfortable, breakfast great and catered well for coeliac/ GF. Only feedback for improvement is rug and chair in room needed a clean as bit grubby/ stained and whilst staff at front desk pleasant enough and said hello when passing they didn’t engage much. We didn’t get offered cava that we saw other guests being offered / noted in other reviews , or help with bags - unless this comes only with certain rooms . We did a 6 night stay but only staff in restaurant got to know us. Would stay again

    Oct 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great local and amenities

    The local is superb and the rooms were comfortable and clean. There was a nice workout facility and pool. You can walk to all of the main tourist attractions from the location and there are main great restaurants and shops nearby. We stayed in a room with an outdoor hot tub. It was definitely a great choice as we enjoyed the patio and hot tub during our stay and the cost was not significantly more.

    Jun 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A bit of luxury in the middle of Madrid

    Everything about this hotel was top notch. The appointments in the room, being greeted at the desk with a glass of cava, the breakfast in the adjacent restaurant, and the general beauty of the building. The location could not be better. You are within walking distance of so much of the city and the hop-on-hop-off bus run up this street, so very convenient. It was a bit of a splurge for us, but it was worth it!

    May 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A good value in a great location.

    The Iberostar is a great overall value. The location is perfect - right along the Gran Via, close to many sites and also metro stations. Tons of places to eat nearby. The rooms are nice and very functional - not super luxurious, but very comfortable and quiet. Breakfast in the mornings was quite good with a nice buffet assortment plus eggs/omlettes to order. We were with a group of about 10 couples and many of us are quite used to 5-star hotel experiences. Everyone was quite satisfied with their experience. While the Iberostar is not a five star hotel, it is a very good 4-star and it delivers a lot for the price point. Would definitely stay again.

    May 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Warm welcome

    While wandering through Milan we came across Las Letras Gran Via. It’s a lovely hotel and a great cafe. Ursula and the rest of the staff at the front desk were gracious and helpful. We were welcomed as if we were long standing friends. Wonderful experience.

    Apr 29, 2024
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance. 

     


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