These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One couple photo per booking.
- One Ice Bath Breathing Therapy Treatment pp/ps (max 2) Max of 2 per room.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1201 reviews
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Mar 12, 2025Super friendly
Nice smaller resort. Clean and food is good. Everything is close. Decent variety in food choices. Beach is nice and they rake daily. Ferman, Artero, Daniel, and Anna are awesome. Our second visit in a row and did not disappoint. Evening activities should be outside. The weather is awesome and should take advantage.
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Mar 12, 2025Hyatt Zilara Riviera Maya is a GREAT experience!
I traveled to this resort as the guest yoga instructor. The entertainment team was fantastic and brought out yoga mats each day and provided an after-work out drink each day. I have been to many VERY large resorts, and my husband and I liked this one because it was smaller and more intimate. The resort was beautiful as was the beach. You can walk miles in each direction on the beach. The restaurants were great, and the service was impeccable.
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Mar 12, 2025Good service, ruined by a poor dinner Buffet and lack of sunbeds at the beach
The goods: Service, Cleanliness, Rooms, Beach. The Bad: You have to wake up at 5am to get sunbeds with umbrellas at the beach. The dinner at Buffet is poor, repetitive and lack of variety. In one food station they repeat the same dishes at both sides. No olive oil and salad dressing in breakfast and lunch. The restaurants A la Carte, are very basic. The hotel isn't worth it for the money you pay. It's a shame with the good service of the staff. P.S. For the Communication staff at hotel, Please do not reply with a formal answer and wishing to come back, just SOLVE the problems, Umbrellas at the beach, Dinner food at Buffet, Improve quality in Restaurants a la Carte.
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Mar 12, 2025
Great small boutique sized resort
Second time back to this resort and everything was once again excellent! If you’re looking for a smaller boutique resort this is the perfect place! This property is a former secrets resort so similar amenities in the rooms with large upscale walk in rain showers, comfortable mattresses and bedding. The pool view swim out is perfect! Really no need to play the “chair game” as you have your own oasis and because of its proximity you can enjoy the entertainment and the wait staff bring drinks right to your swim out! Also, if you choose to join in the fun in the main pool, bonus, your room is as close or closer than the public pool restrooms! Dining options are fewer than some of the bigger reports but still ample choices with large enough offerings that even though you may eat at the same place twice you’ll be glad to try the different menu options! Breakfast buffet is outstanding, especially the omelette bar! Drinks are great, no complaints there. Staff are all very kind and helpful, I wish I could recall names but every single waiter/waitress, bartender from the pool to the lobby bar to each restaurant was attentive and very eager to meet your needs/wants. The entertainment team (Sandy, Miguel, Juan, Ana, Daniel) are lots of fun and offer daily water aerobics, sand volleyball, poolside trivia, etc. Evening shows are good, maybe not as impressive as the Secrets resorts we’ve stayed at but still well done! Silent party and karaoke nights were especially fun! If you’re looking for a wild party this is not your spot, average guest age ranges from 30-60 year old fun loving folks but not the “foam party drunk” crowd so if that’s what you’re looking for move along ;) but if you’re wanting a clean, moderately upscale, relaxing but yet fun vacation without the daily traipsing a mile to get to the pool or food this is an excellent option! Thanks for a wonderful vacation!
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Mar 11, 2025
Enjoyable but communication could have been better.
Overall it was a nice trip with excellent weather. However the lack of notification regarding restaurants left a negative feeling. They have an app that should have been explained more to understand the events going on during out stay. In addtion our last night we planned to go to Lola Beach for dinner only to find it close for a private party. No notification or anything on the app. They had a Mardi Gras meal by the pool but El Commedor the buffet was closed. Again no notification and we did not want to eat outdoors. Had the notification of when restaurants were going to be unavailable it would have made the stay more enjoyable.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.