Hotel Overview
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TripAdvisor Traveler Rating
418 reviews
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Dec 20, 2024OK-ish but impersonal
The hotel is quiet (no street in front of it) and conveniently located close to Stratford International. And that's it for the good things. Rooms are OK but not great. Customer service is impersonal and indifferent. Not at the level of what I expect from Hyatt
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Nov 21, 2024Mr gannarro a very bad experience with him
I had a terrible experience with one of the managers called gannarro. He canceled our booking without a valid explanation and he was abusing his position to cancel another booking we made as he felt he was getting disrespected even though no foul language was used we was stating facts. Astonishing behaviour from a person working in a big company like hyatt.
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Nov 20, 2024Hyatt Regency London Stratford
A very pleasant experience. Good food. The mattress was a little too soft for my likes. The hotel was very clean. Breakfast experience was very good. The room was a little cool upon arrival but soon heated up. The hotel is based in a vibrant busy area with everything you could need very close by. Though busy the outside hustle and bustle cannot be heard inside the hotel. I highly recommend the hotel.
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Nov 17, 2024Super location, stylish contemporary rooms with great breakfast
This hotel is quite simply best placed for Westfield shopping centre and the Queen Elizabeth Olympic park. It is stylish contemporary design hotel with everything you would expect from a decent London hotel. Location is just a 10min walk from Stratford station and literally just opposite the Chestnut Plaza entrance to the shopping centre. Rooms are spacious, we had 701 and 702 and had views of London Stadium and London skyline (see pic). Rooms have super comfortable king size beds, with fridge, safe, hairdryer, ironing board/iron, tea and coffee making facilities and a fully equipped en-suite shower room with quality toiletries. The well appointed rooms are clean and have a desk and large TV. The only niggle was wardrobe hanging space/drawer space was limited, if you’re only staying a few days it’s fine but a week would be a struggle. We paid £20 each for breakfast and it was one of the best hotel breakfasts we have had, delicious, fresh and plentiful buffet style in a stylish restaurant. Super sleek, super stylish, super stay thanks.
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Nov 15, 2024
10/10!
The hotel was perfectly located. Super clean. Nice and quiet. Beds were so comfy. The staff were so helpful especially at the front desk. Helped with getting us taxis , food etc. They had great chat too and were so welcoming! Will definitely return.
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