Resort Details
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Gift/News stand
- Grocery store
- Hairdresser/barber
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Valet parking
- 2167
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2047 reviews
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Feb 18, 2026Great Hotel and excellent service
Riu is My favorite hotel in GDL! I’ve stayed in many but the restaurants, bars service and especially the rooftop are worth every penny!
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Feb 17, 2026
Excellent location
Everything was perfect, except how hot our room was. We would leave the A/C on all day and it would still be hot.
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Feb 17, 2026
Very nice hotel
I loved this hotel, conveniently located, great views, nice rooms, everything clean and in great condition, there was work in the pool which was unfortunate, but it will make the hotel even nicer. I was disappointed with the elevator service, one of them was not working and it took forever to go up/down. The restaurant was great, the food was good, and the waiters very friendly and helpful
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Feb 14, 2026
Don Julio Wellness Trip:
I had the best experience. The staff was kind and friendly. Breakfast was exceptional!!!! I give 10 stars hands down.
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Feb 12, 2026
Great hotel! RIU beds are terrible
Healthcare tourism. We traveled to Guadalajara to access Healthcare. The hotel is fantastic. Unfortunately, every bed at RIU properties are harder than the floor. I hunt in the bush of Canada for weeks at a time and sleeping on the ground is more comfortable. Who ever buys there beds needs to figure this out.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Self parking fee: MXN 90 per dayValet parking fee: MXN 150 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.