Resort Details
- "Northpoint" Restaurant and BarBreakfast (additional charge; included for bed & breakfast reservations)
- Accessible facilities†
- Conference facilities†
- Heated pool†
- Meeting rooms†
- Parking fee managed by hotel†
- Smoke-free property†
- Storage space†
- Sundry/Convenience store†
† Fees may apply
- Golf †Sports and Facilities nearby (additional charge).
- Gym
- Pool †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1595 reviews-
Great location, friendly staff
Arrived early and were graciously accommodated by front counter staff. Likewise at end of stay had a late departure and Bellman looked after our bags seamlessly.
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Christmas 2024
This was a good stay, with a great location and friendly staff. Some points of the hotel system need reviewing, but overall, I had a good time
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Wedding Anniversary
The hotel was close to Pier 39, so the location was excellent. We walked everywhere. The people were friendly and helpful. The hotel however has paper-thin walls so you could hear everything. It took about 5 to 7 minutes to walk.
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Best hotel to stay at for first visit to San Francisco!
This hotel was amazing! Great location - right on the wharf and close to all the tourist stuff! Amazing views and great staff!
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Hotel OK, garage expensive, and don't give back deposit
The Hotel was OK, but the charge for the garage is very expensive per night, and in the check-in the make a charge for a "deposit" and an additional Facility fee, that in the check-out they told me that will charge back the deposit in 1-5 days, and it is more than a week and they don't give me the money back. The rooms need some noise insulation from the street, because even on the fourth floor you could hear everything from the street and it didn't allow you to sleep well.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum parking fee of $53 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory fees are charged and collected by the hotel either at check-in or check-out. Facility Fee: $35 (Plus Taxes) per room, per night Mandatory fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Breakers Policy: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.