Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5853 reviews
-
Apr 27, 2025Treated Royally-( Costs a King’s Ransom)
Michele at the front desk went over and above great guest service. Clean venue with fabulously comfortable beds. Stayed here before and after a cruise. Good choice- except for the outrageous (but expected in Waikiki) expense. Staff are skilled.
-
Apr 21, 2025Not on the Beach!!!
The hotel room did not match the photos, and it’s not on the beach—expect a five-minute walk hauling your beach gear. Dining was disappointing; during Happy Hour, “Togo” orders are charged full price, despite no mention of this on the menu or website. At checkout, we were skipped in line so airline crew could be helped first. The manager confirmed they prioritize airline guests, though this isn’t disclosed anywhere. Twice we encountered unwritten policies that impacted our experience. All guests should be treated fairly and informed of rules upfront to decide if this is the right place for them. My wife and I work hard so we can enjoy quality stays at reputable hotels while on vacation. If Hilton representatives believe that other guests’ time is more valuable than mine, that’s a clear sign my business isn’t truly appreciated. I choose where to spend my money, and I will not support establishments that treat guests unequally or operate on unwritten rules. Experiences like this matter, and I’ll be sure to share mine so others can make informed decisions. Respect and fairness should be standard—not optional.
-
Apr 10, 2025
Nice
Nice but hot tub too hot. Wifi didn't work well. Had to connect using an old phone and tether to our other devices. WiFi would not reconnect on its own after we came back to room. Mini golf and pool nice. Room had fridge, coffee pot and tea kettle. A microwave was $50 for duration of stay
-
Mar 27, 2025Awesome spring break trip
Friendly staff, walking distance every where. One short block to swimmable beach. Breakfast buffet was ok. Rooms were clean and in excellent condition. Pool and spa were easily accessible, clean, bar and food was delicious. Overall more than I expected 🌺
-
Mar 24, 2025
Nice hotel just three minutes walk from Waikiki beach.
We were confused between this hotel and the more famous Hilton Hawaiian village resort complex. Initially disappointed when we discovered our mistake. However when we did visit the Hilton Hawaiian village we realised we had got the best at the Hilton Waikiki hotel and spa. the village seemed far too busy for our liking. Lovely efficient valet parking and reception staff. Perfect rooms. Breakfast was excellent and we enjoyed it every day during our stay. The service was excellent including that from their robot. A few negatives - the tour desk were hard sell. Thankfully we didn’t take their advice. Told us the only way to visit the Arizona memorial was to book a trip with them for a 07:30 departure. We drove out to Pearl Harbour at midday and got a boat to the memorial at 13:30 all for free. We did pay $39 at the harbour for the Missouri that afternoon. The tour desk advised against the Polynesian Cultural centre saying it was far too big for a short visit. Luckily we ignored that comment and did the visit ourselves. Had we not we would have missed a super venue showing reconstructions of villages from across Polynesia. Then the best buffet you could imagine and an amazing show of fire and dance that was the highlight of our trip to Hawaii. The bar was certainly not what Conrad Hilton would have wanted for his guests. In fairness it seemed to be the norm at Waikiki hotels but I did expect better at a Hilton. The bar closed at 22:30 or earlier most evenings. Friday was advertised as 23:00 closing. We arrived at 22:20 and ordered a round of drinks. We were informed the bar was closing so that was the last service. When I pointed out that closing was 23:00 the bartender did agree to another round but served in plastic glasses. All in all a good place to stay in a central location and in spite of my few negative notes I would certainly highly recommend it.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.