Hotel Overview
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Hotel Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
8365 reviews
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Dec 20, 2024Great stay in PV
We had a fantastic stay at this resort! The rooms were very nice and clean, and the views were amazing! The food at all the restaurants was top-notch! Eduardo and Omar provided non-stop service while we relaxed by the pool! This is the place to stay in Puerto Vallarta!
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Dec 20, 2024
Fantastic first stay in PV
I just returned from my first trip to Puerto Vallarta and couldn’t be more impressed with my stay at this hotel. From the moment we arrived, the views from the room were absolutely stunning — waking up to the ocean every morning was a highlight. The room itself was spotless and well-maintained, and I really appreciated that the fridge was stocked with refreshments, making it even more convenient. One of my favorite parts of the stay was the variety of daily events offered. The violin player was a standout—she truly set the mood and got the whole room up and dancing! It was a unique and memorable experience. The food at the hotel restaurants was top-notch as well. I had high expectations, and they were exceeded. Special shoutout to Alex and Julio at La Luce — they made our dining experiences extra special with their friendly, attentive service. Getting around was a breeze with Uber, so it was easy to explore the city and do some souvenir shopping. The hotel’s location struck a perfect balance between relaxation and accessibility to the vibrant Puerto Vallarta scene. I can’t wait to return and bring more of my family next time! Highly recommend this hotel for anyone visiting Puerto Vallarta.
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Dec 20, 2024
Blanca and Soaul are the best!
I did multiple arts and crafts with Blanca, and she was great. We made bracelets, key chains, decorated turtles. Soaul, who also works at the result, is the friendliest guy. The hotel is also amazing. I am amazed at how kind everyone is. Food is by far the best of any resort I’ve stayed at. I would definitely stay here again.
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Dec 19, 2024
Amazing Workers!
All the workers at the resort were amazing! So nice and patient. The restaurants were decent with great service. The beach was awesome, with drinks being served . I have not one complaint besides I’m a little upset that I had to leave. I’m definitely coming back very soon!
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Dec 17, 2024
What a GEM!
My husband and I have been coming to Vallarta for 15 years. We have stayed as north as Nuevo and as south as Boca and everywhere in between. This year we decided on the Hilton because we love the Conchas Chinas area, and they finally have a Hilton here. We stayed over Thanksgiving and had an amazing time. We LOVED the room service breakfast; the alcohol selection at the bars; the fresh coconuts at the pool and the Italian restaurant were great. We didn't get to try the other restaurants because we like to go downtown for dinner and it's so convenient from this location. Quick 5 min cab ride to Basilio Badillo for dinner. Our maid was excellent and kept our room tidy every single day. The beach is beautiful, nice soft sand and the wave break truly makes the water crystal clear. We brought our snorkel gear and snorkeled every single day. My husband is a Diamond member, and we really enjoyed the separate check in desk for Honors, and we enjoyed all the little perks and details the hotel provided to make our stay extra special. The only thing I would suggest is that they service the hot tubs on level 7. One is always cold, and the other one has broken jets and a crack in the bottom. It's such a nice adult area to relax at in the evenings I just wish the Hot tubs were working correctly and hope to use them a lot more next time. One other thing we felt was missing but definitely needed are water stations. We went through about 70 plastic water bottles throughout the week. We always bring large mugs with us on vacation so we can fill them up with water and stay hydrated, but this resort didn't have any stations so sadly we used A LOT of plastic bottles and asked a lot of bar tenders to fill up our mugs with ice and water. Water stations are a necessity and would make a huge difference in the amount of plastic the hotel goes through. But all in all, this resort is a gem and I'm already waiting for next year's Thanksgiving dates to open up so we can take our family next time. If they're lucky (wink wink)
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.