Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8591 reviews
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May 05, 2025Beautiful location and incredible service
Incredible service, lovely atmosphere and delicious food. The staff, Alex, Estaban & Luis made us feel welcome and took such special care of our group of friends and family for our wedding welcome dinner. We came back just the two of us for dinner and the service was again exceptional. Maribel the hostess took great care of us. The view of the ocean and the open plan design makes this restaurant very relaxing and special. Recommend for groups or couples! The group dinner was so well done and everything was quick and smooth and the staff were so helpful with every request. Thank you!
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May 05, 2025
Unreal resort for any and all ages!! 10/10
My best friend and I went on our first trip together to Mexico this last month and stayed at the Hilton Vallarta! Everything about this resort was perfect, including the ocean, pools, drinks, staff, rooms, and food. Our favourites were Javier, Juan, Jose, and Alfredo!! They were everything and made our visit amazing. As two 19 year old girls from Canada, we were a little scared to travel alone but this resort felt completely safe and all the workers were constantly looking out for us and making sure we were good. We personally didn't want a party resort and just wanted to relax so this resort was perfect as we were mostly surrounded by families and couples. The rooms and restaurants were also unreal. The staff made sure we were very happy at all times. Had the best bestie trip ever and would definitely recommend to anyone! We are already planning our trip back!!
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May 03, 2025
I had a wonderful time!
I came here for a business trip and had a wonderful time! The rooms are clean and spacious, the view in your private balcony is superb, and the staff is very friendly and knows fluent English. The food is also very good. I ate at the Maxal restaurant and Christopher was my waiter and my chef was Eduardo. The food was amazing and Christopher gave me such excellent service! He was so nice and helpful making great recommendations on what to order. Wonderful guy! 👏 I highly recommend the lamb barbacoa. I'm sad that I leave tomorrow, but I'm grateful and blessed to have stayed here and have had such a wonderful time. I definitely recommend this resort.
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May 03, 2025Great Trip!
I wasn’t quite sure what to expect with this hotel because my experience with all inclusive as a Hilton offering was basically in Cabo. The Hilton los Cabos or La Pacifica if you’re at grand vacations is simply amazing! It has the best food so I was hoping for the same type of experience in Puerto Vallarta with this hotel, I really didn’t know that Hilton had a hotel in Puerto Vallarta. I also realize upon this day that I really never stayed in Puerto Vallarta. I always had stayed in Nuevo Vallarta, which is different because the beach is brown ocean is brown and the pools in the accommodations are really new out there, but this is far more pucturesque. We upgraded before visiting and had a wonderful room with a small spa tub in the deck with a dining table. It was beautiful. We found the food to be great, but the restaurants do get crowded so you had to make reservations. The beach part was just OK. But we enjoyed both the beach and the pool. We rented the daybeds outside and they were inexpensive. It was just a little disorganized because they didn’t bring you the receipt or check you in and then when we try to check out, we thought they were just charged to the room and we had to go back and sign a receipt from previous day that they never brought. Other than that, we enjoyed it and had access to the lounge with the upgrade. We went into downtown one of the days and it took about 25 minutes because it is a little bit farther than being in Nuevo Vallarta. Overall, we had a lovely time and I would definitely visit this hotel again.
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May 02, 2025
Great place to eat and be with friends!
Awesome food and great service! The ribeye was amazing and the Malaysian soup. The dessert was also great. Sake was amazing as well. They made a special dessert with bananas and ice cream. I would definitely come check this place out. Definitely check this place out.
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