Hotel Overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property Information

Year Built: 2014
Floors: 27
Total rooms: 1014

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 7376 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples/Business Trip. Great Experience

    This is my first time staying at this property and I love it. The staff is very friendly and make you feel like you are special and important to them. When I drove in I was greeted by Fernando, Valet Manager, and he was SO cheery and welcoming. He remembered my name immediately and uses it when I call for my car. When I checked it I was also welcomed and thanked for my status with Hilton. To my surprise I was also offered a complimentary upgrade and that doesn't happen too often these days. Sorry I can't recall her name. Long brown hair :) Our room was VERY clean and has everything we need. I'm here for one more night with fingers crossed we continue with this GREAT experience.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely Hotel - Great Service and Location!

    We had not stayed at this hotel for a number of years but are so glad we went back! Berto at the front desk was very friendly and helpful! We loved the location, which is within walking distance of Disney Springs. Spacious, comfortable room with a balcony. Great value and a must-do again!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Tig the Point Fairy!

    Tig was absolutely incredible supporting us with booking our next vacation with the Hilton! I loved her approach and how she built such a relationship before we even talked about an option for the next trip. She was friendly, knowledgeable & answered all of our questions with a smile! She is incredible!!! Literally made my day - GO TIG!!!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Anniversary weekend

    We wanted a weekend to ourselves to celebrate our Anniversary and we chose the Hilton for our stay, we had a room facing Epcot to watch the fireworks, great view from the 17 th floor, the staff is very helpful with everything we asked. We would visit here again.

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    If the price is right choose it.

    Older hotel. If it is the cheapest price then it is a good bet. Wll kept up kind of. Staff nice enough. The safe in room and refrigerator both did not work. Called for assistance and no one ever came to resolve. We only stayed one night due to hurticane headed to Orlando. The grounds were nice and basic resort. Drink prices were high.

    Nov 14, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.