Hotel Overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property Information

Year Built: 2014
Floors: 27
Total rooms: 1014

{{title}}

Hotel Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 7405 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    We stayed at the Hilton Orlando Buena Vista Palace Disney Springs for one night. The hotel is immaculate and very convenient to Disney Springs. We did want to shout out to Adalberto at the front desk. He was welcoming, knowledgeable and just a pleasant person. We will be staying again and next time we will be using the amenities that all look very nice.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Poor

    When I arrived, I was locked out of my room for an hour because the door ran out of battery and there is no desk to go down to talk to anyone. So I had to walk around aimlessly looking for someone to help me for 15 minutes. The shower is cold and I have to walk forever to get anywhere.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    THANK YOU BERTO WE LOVE YOU

    Incredible experience! We came in after a long day at Magic Kingdom to Berto’s smiling face. He noticed it was my friend’s birthday and upgraded us to a suite for the night’s stay. He was super helpful in gettin us oriented and moving in the right direction towards our new suite and also hooked us up with coupons for Disney Springs that happened to also include the place we reserved for dinner. All around 10/10 for Berto

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay!

    I booked my stay with points for a one night trip to Mickeys Christmas Party. I was quite impressed with the room and how clean it was. There was on spot of noticeable water damage but nothing else appeared wrong with the room. My teen thought the bed was the most comfortable bed she’s slept in at a hotel. Pillows were just right and the shower pressure was awesome. We were sad that we didn’t have more time to explore the pool. The walk to Disney Springs is about 8 minutes and puts you right near the Christmas shop. The balcony was fire and the staff were super friendly and helpful.

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Had a great time!

    We had an absolute great time, it a beautiful resort. Nice and clean and plenty of places to eat. That is important! 😆😆😆we had the pleasure of speaking about different packages deals with Mario. Beautiful tall blond man. 😉😉😉😉He was very very polite and knowledgeable. He saw us at the resort in the following days and stopped to talk to us and ask us how we was enjoying the resort. Thumbs up for him!! 👍🏻👍🏻👍🏻

    Dec 15, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.