Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nahezu perfektes Hotel in perfekter Lage
Einige Wochen vor der Ankunft haben wir dem Hotel mitgeteilt, dass wir gerne einen Überwasserbungalow der Nummer 105, 107 oder 109 hätten. Diese Nummern gehören aller zur höchsten Kategorie "Premium Panoramic Overwater Bungalow" und sind nach Westen ausgerichtet. Die fünf Vorteile: - tagsüber weniger pralle Sonne auf der Terrasse - abends Blickrichtung Sonnenuntergang - relativ windgeschützt - Blick auf die Berge der Opunohu-Bucht - in der Nähe dieser Bungalows ist eine Aussichtsplattform mit Blickrichtung Osten, um den Sonnenaufgang zu beobachten Wir haben den Überwasserbungalow 107 bekommen und waren begeistert mit der Wahl. Der Ausblick ist phänomenal und nur schwer in Worte zu fassen. Der Bungalow wirkt durch die hohen Decken sehr groß. Es gibt viele Fenster und daher viel natürliches Licht. Im Wohnbereich gibt es einen Glasboden, der Tag und Nacht einen Blick auf die Unterwasserwelt bietet. Im ebenfalls großen Badezimmer gibt es zwei Waschbecken, eine Dusche und eine Badewanne. Von der Terrasse führt eine Treppe direkt in das nur ungefähr 1,3 Meter hohe kristallklare Wasser, in dem Hunderte von Fische und anderer Meerestiere leben. Auf der unteren Terrasse gibt es eine Außendusche. Nur eine Kleinigkeit fehlte im Zimmer: Hausschuhe. Dank Gold-Status bei Hilton konnten wir uns jeden Morgen kostenfrei am kontinentalen Frühstücksbüfett im Lokal Arii Vahine bedienen. Der Aufpreis für das warme Frühstück lag bei 900 Franc pro Person und Tag. Montags und mittwochs fand abends ab 19 Uhr eine tolle polynesische Vorführung statt, welche auch kostenfrei ohne das begleitende Abendbüfett angesehen werden konnte. In den beiden Restaurants Rotui und Toatea Creperie (über dem Wasser!) haben wir ebenfalls gegessen. Alle Lokale bieten auch glutenfreie Gerichte an. Kinder erhalten jeweils ein kostenloses Hauptgericht. Die Mitarbeiter an allen Stellen im Hotel waren ausgesprochen freundlich. Bei unserer Ankunft und Abreise bekamen wir jeweils eine Perlenhalskette geschenkt. Der Hotelparkplatz ist kostenlos. Das Hotel liegt zentral zwischen den beiden Buchten Mooreas.
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Slice of Paradise
The resort is gorgeous. We stayed in an overwater bungalow. It was spacious and clean. The bathroom had both a clawfoot tub and rainfall shower. Water pressure was fantastic and hot water was plentiful. The main room had a complimentary mini bar and large bed. The bed was very comfortable, though the pillows were too soft. Our private deck and dock had sun chairs and a small table to eat or have morning coffee at. There was also an outdoor shower to rinse off after swimming. We ate at multiple restaurants on site and had good food at each. The traditional Polynesian show was delightful. Our only problem came from other guests flying drones around the bungalows. This is clearly posted as not allowed. We called the front desk multiple times over several days but nothing was done. Despite this, we loved our stay and would definitely return and recommend this resort to anyone.
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Credit charge charged twice for room and not rectified still
The resort is postcard pretty and the ocean bungalow. I was charged twice at check in and again at check out which maxed out the credit card. I called the resort directly within days (international charges) and emailed which was initially denied. Sent copies of the credit card statement with the double charges along with my printed check out bill which I luckily had. It’s over 2 weeks and still not rectified which is frustrating. At such a high room rate- seems timely costumer service would be important.
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Please read all reviews !
You really should read all the reviews, then you know what to expect. The hotel should definitely be renovated. The furniture looks terrible. The tables are bent, broken, the chairs are disintegrating. The bungalows, too. These aren't five stars in any area. I don't want to do anyone wrong, many employees try very hard. However, the Maitre in the breakfast area is very very unsympathetic. It's as nice as it gets. The food is less than average when you think of "five" stars. The breakfast offers everything you could wish for, but is terrible to look at. The tables, the room, the bar all very loveless and cuddly. The glass plate of the dessert is difficult to wash and is only superficially washed. It's best not to look. Everything else has been described here x times. We wonder where the many great reviews come from. Claim ? Used to something else?
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Really nice hotel with an amazing location and friendly staff
I think this is such a wonderful place to stay as a starting point for your vacation in French Polynesia. It’s just a short ferry ride from the main island and if you take a redeye like we did, you can be there early in the morning and they’re so very accommodating so you can get out and enjoy the resort while you’re waiting for your room to be available spending a few nights there is amazing and then going out to the other islands. The thing that I enjoy the most about the resorts location is the shallow water around all the huts. You can literally walk to any hut on the property from the beach. If you want, you can go far beyond the end of the dock, so it’s easy snorkeling, lots of fish And if you’re like me that enjoy snorkeling a little but likes to be out in the water I spent hours just walking amongst the coral formations stood out 20 or 30 yards beyond the docks. Watch the sun go down. It’s truly an amazing spot and the reason why we start our French Polynesian vacations here for a few nights before we move out to the other islands. Food I highly recommend getting a breakfast included. my wife is a vegetarian so this allowed her a lot of options each morning and then we would only have one meal the rest of the day because it is expensive. We also packed snacks and of course duty-free alcohol to keep the cost down. The crêpe restaurant is fantastic and gives you another non-meat option although they do have options with meat as well. I think the pool here is just OK if you’re looking for a place that just lay by the pool. I’m not sure I would choose this hotel. This hotel is more about the beach and the water sports involved at the beach. It wouldn’t be my first choice to go lay by the pool for a few days so while this is not one of those really high-end French Polynesian resorts, this is a really nice hotel with an amazing location and a super friendly staff and I’m sure I’ll be back again.
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