Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Lax Hilton
Monica was extremely helpful checking in with me prior, during and after my stay. Super helpful. Definitely recommend this hotel. The lobby has a lot going on and elevator to parking underneath was very convenient. The stay was short but no issues.
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GREAT Customer Service
This hotel is awesome! I left my charger and Yamarie helped me get it back! I will be back soon for work and will definitely stay here! These days its is hard to get someone on the phone and they were quick to help!! I wish more hotels would treat the customer like this!
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Could be better
The room was an excellent size but needed some refurbishment. Furniture in bedroom needs attention. Drawer containing safe did not shut, laminate strip missing. Bathroom needed updating....missing grout between tiles and a little black mould. Shower very temperamental.....hot trickle or cold deluge. Long wait to check in and reception staff not particularly friendly. Excellent Buffet Breakfast with excellent service but very expensive $40 per person.
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Awesome service!
I didn't actually stay here but my partner did. The front desk were so so helpful getting my gift to her, they really went above and beyond! Good service is rare these days. Made my partners trip special and made me happy she was being looked after.
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Best Hotel Near Sofi
Stayed for one night for a concert. All the staff were courteous and spoke of light conversation that made our stay enjoyable. I appreciated Racquel in the morning at the café. Her energy and her service during breakfast was outstanding. I ate alone and regardless if I was by myself, she checked up on me to make sure my cups were full. The front desk helped us with our check-in and it was smooth. I recommend this place. Good beds good breakfast nice and clean.
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