Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Wonderful food and service
Elvis at Auma Strakhouse is the best server on the planet! He made our experience so special and wonderful and we laughed so much. Definitely coming back!
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Great experience
The food at the steakhouse is great and Elvis is a wonderful server. He made it so much fun! I highly recommend this experience.
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Special family time in Cancun
We took our kids (17 & 20) to their first all-inclusive resort. We had 4 wonderful, relaxing days at the pool and around the resort. Service was consistently fabulous. We loved all of our special meals at Maxal, La Luce and especially at Auma. Our waiter, Axel, navigated our daughter’s dietary needs (due to allergies) with special care.
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Resort
Overall pretty good experience at the resort. We had great service and great food at Maxal. Antonio was an attentive server!
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Exceptional
First time staying at the hotel and I must say we were very pleased with all the staff. Very friendly, helpful and always with high energy. The staff at taqueria Maxal were amazing, we had the pleasure to be taken care by the staff Humberto, Sandy, Abel, Fernando, Fabian, Yeraldi and Monserrat. We will definitely return.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.