Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Family Trip - Wu And Family
Excellent Services provided by Adrian, Abraham, Moises, Vanessa and David Very good resort Good foods, excellent Services We stayed 5 Days and 4 Nights, we all happy with this hotel. They delivered high quality of service and foods every time we visit. Definitely will refer to our friends and family!
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Great experience!
David was the best services , every morning he came with a smile and was super friendly ! Had great energy ! The food was delicious and have no complaints at all. As well as are rooms were really nice and clean with a beautiful view. We will be back for sure !
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Wonderful Experience at the Hilton Kids Club
We stayed at the Hilton for two nights and had a wonderful experience. The restaurant was excellent, and we really enjoyed the atmosphere. What we especially loved was the Kids Club — our children had such a great time there. Dani, in particular, was incredibly helpful and made sure the kids had a fantastic experience. She recommended programs that turned out to be perfect for our children, and they said the Kids Club was the most enjoyable part of their stay at Hilton. We are truly thankful to Dani and Arge for your kindness and support.
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Family Vaycay
We’ve come here four years in a row. Paty who makes the tacos at one of the pools is our absolute favorite person here. We love her and appreciate everything she does to make everyone’s stay so special. She is so nice and always has the best food here.
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Excellent Resort!
The Hilton Cancun All-Inclusive resort was excellent! The main pool and beach in such great proximity to each other, you can be right near both of them at all times. The property itself was in really great shape and the rooms were very nice. Food for all three meals were always great. Being able to sit around the pool/beach area and enjoy a burger, steak burrito, pizza or sushi was excellent. The servers pay really great attention to guests and do a really nice job and working really hard. Some of our favorites were: Sosa, Roberto, Hugo, Fernando, Gerardo, Jose and Felipe! Anytime they saw us, they just took excellent care of us.
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