Resort Details
- Ciao
Italian fine dining a la carte
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
- Frida Bar
Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.
- IPanemaEnjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
- PizzetoBrick-oven style pizza
- The MarketRock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
- Various Lounges/Bars
5 bars and lounges.
- ZenEnjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- Parking
- Pool
- Restaurant†
- Sauna†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Children's pool
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
- Fitness center on-site †Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
- Hot tub †
Offering guests two outdoor hot tubs.
- PoolTwo refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
- Spa †Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
- Teen programs †The Cavern, featuring the Teen's Club & Lounge.
- VolleyballBeach volleyball court
- Pueblo Magico Tour ($)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12352 reviews
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Jan 19, 2025Awesome!!!
Reed and Kevin were awesome hosts and such great energy!!! They made the trip even more fun!! The shows they hosted were amazing and full of life!!! Enjoyed their presence and how much dedication they put towards their job at Hard Rock!! Truly the best!!
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Jan 19, 2025
Hard Rockin Fun!
Thanks to Frida at the Roxity Kids Club for making my kids stay so much fun. The staff and entertainment are great and I would highly recommend. Special thanks to Juan at poolside, Stephanie at the market, Oscar and Alma! I feel the staff really make this hotel special.
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Jan 19, 2025
Ah-maz-ing! Take the trip out of the chat!
What an amazing trip, AGAIN! Our 5th time here and we just love our week. From the clean rooms, friendly staff, amazing beds / pillows (I need to know where to get the pillows!), awesome drinks, beautiful sunsets, and over the top food - you just can’t beat it! Zen is my absolute favorite - that sushi is to die for! A bonus that the lunch buffet also serves sushi! I’m not sure the gals name who made my omelet at Ciao every morning but she just remembers what you want. Luis is the kindest breakfast server to start your day with a smile and also remembered we always wanted a coffee “to go” when we were done. Morgan, Dianna, Alex, and Gabriel were our beach servers all week and are just top notch - very quick and efficient with anything we needed! Morgan just knew at 1pm we wanted fish tacos 🐟 🌮 🍹 Our butlers, especially Uri, were top notch and quickly responded to requests and always made it work for our family of 17! We didn’t get to work with Samuel, Gerardo, or Reyes this trip, but they greeted us when we saw them with a friendly smile and makes you feel like they remember us! Take the trip, make the memories! Adios until next year! 🫶
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Jan 18, 2025
Entertainment group was amazing!
Reed, Rocio, Kevin, Canelo, and Adrian took the time to play volleyball with us. They honestly had a long day and they made sure to play with us. They are one of their hardest hard workers. I can not say enough about them. Our stay was special because of them.
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Jan 18, 2025
Very Attentive Butlers
Uri, Alex and Francisco were our butlers on our stay last week. They were exceptionally attentive to us and responded back to any requests very quickly. It was our 1st time having Butlers and we really enjoyed not having to worry about saving seats at the beach or making dinner reservations + special treatment on check in and check out. They also checked in on us at the beach and dinner, making sure we did not need anything.
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.
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