Hotel Overview
You'll feel like a rock star at this beachfront resort! This is the next hot spot in Cabo San Lucas, complete with stunning Pacific views, priceless music memorabilia, waterslides, a bowling alley, and designated family and adult-only areas.
Activities are endless with the See The Show theater, POSH Beauty Salon & Boutique¨, Hard Rock Roxity Kids Club, two tennis courts, and one basketball court. For some R&R, lounge poolside and grab a cocktail at one of the five swim-up bars. Also, Rock Spa¨ (fee) features 36 treatment rooms and a plethora of unique, luxurious treatments. You'll be pampered like a celebrity.
The 639 rooms cater to the diverse needs of modern travelers, with top-notch all-inclusive amenities, unmatched guest services, and Rock Spa¨ bath products. Each room also features Sleep Like a Rock¨ bedding, a mini-bar stocked with sodas, bottled water, juice, and domestic beer, WiFi, and a flatscreen HDTV with plug-and-play technology. It feels good to live like a king!
Property Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8233 reviews
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Dec 01, 2024One and Done!!!
My recent trip to Cabo San Lucas started off beautifully, thanks to the intimate atmosphere of the hotel. Unlike the massive, luxurious resorts I’m used to in the Dominican Republic, this smaller venue offered a cozy vibe that I truly appreciated. The location is intimate and beautiful, which made the initial impression quite pleasant. However, my experience quickly soured due to the behavior of the concierge, Brenda. When I requested a larger table for our party of 15, her reaction was dismissive and unhelpful. Instead of accommodating a reasonable request, she chose to complain, completely ignoring the fact that my cabana comfortably fits that many people. She never brought the table or chairs I asked for, which was incredibly disappointing considering it is her job to ensure guests are taken care of. Brenda's who was at the legendary pool showed a lack of attentiveness was particularly glaring when compared to the other pool concierges, who were pleasant and attentive. Her unprofessionalism stood out, making our experience feel even more frustrating. As our pool concierge on our final day, her behavior made my experience as a Chairman member miserable. It’s unacceptable for someone in her position to treat guests so poorly, especially when we were paying a premium for our stay. The situation with pool games was equally ridiculous. My son was physically confronted by a guest while playing catch, yet instead of addressing that behavior, security decided to punish all the children by banning ball games in a so-called “child-friendly resort.” This made no sense, especially considering they sell balls for play in the gift shop! What’s the point of having adult pools if the adults choose to ruin the experience for the kids? If adults want a quieter space, they should use the adult pool—as that’s what it’s there for. The rules felt arbitrary and overly restrictive, taking away from the enjoyment of the children. The spa, while offering beautiful surroundings, was also a letdown. The hydrotherapy area was small and not as luxurious as I had expected. The water in the jacuzzi was warm, not hot, and the cold plunge was not very cold at all. Overall, the hydrotherapy experience was mediocre at best. Another downside was the nightlife, which I found to be quite boring. There was little to no entertainment or vibrant atmosphere to enjoy after a long day at the pool or beach. For a resort of this size, I expected a more lively scene in the evenings. On a positive note, we did have some memorable moments, including sightings of sea turtles, whales, and dolphins, which were absolutely beautiful and a highlight of our trip. My butler, Atzin, was a standout during our stay. He was the only one in the entire hotel who seemed to have common sense and genuinely cared about our comfort. Additionally, Isma was instrumental in ensuring that our week went smoothly. His attention to detail and commitment to providing us with everything we needed—from towels to food and drinks—made us feel like royalty. Despite the hotel’s capacity for at least 10,000 guests and a so-called legendary childcare program, they could only accommodate 15 children at a time. Why in the world would a hotel that charges thousands for timeshares limit childcare this way? It makes absolutely no sense. You’d expect better from a place that markets itself as family-friendly, but instead, we had to make reservations just to get someone to watch our kids even if we had spa services that were paid. When I finally went to replace my son’s room key, I was made to sign a release form for a $75 charge for a wristband that should be indestructible, like those used in the spa. It was frustrating to learn that this was the punishment for losing a card that clearly wasn’t designed to withstand normal wear and tear. Its a setup.. To top it all off, the entire hotel smelled like sewage. It was as if their septic tank was malfunctioning, and the stench permeated every corner of the property. This was not only unpleasant but also unacceptable for a hotel of this caliber. Moreover, I noticed people entering the property without wristbands, at the slide of the lyric pool including individuals who jumped from the vacant beaches of Cabo San Lucas right into the hotel’s pool area while my children were there. This raised serious safety concerns. In conclusion, if you're a Legendary member, take your money elsewhere; it’s worth your while. Cabo was a one-and-done for us—never again at this resort. Overall, while the hotel had its charms, the service experience, safety issues, and the awful smell were significant drawbacks. I came, I saw, I conquered, and I will never return.
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Dec 01, 2024Thanksgiving Family Vacation
Had the best week at Hard Rock with our family! Our butlers were Chetan and Jonathan. We had more interaction with Chetan who went above and beyond to make sure our stay was exemplary! Morning pastries, fruit and coffee were a perfect start to our day enjoying the ocean view from our deck. Jonathan did a wonderful job as well. Armand and Carlos at the Legendary pool were great! Always remembering our drinks and giving us top notch service. Looking forward to next year!
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Dec 01, 2024
Amazing Thanksgiving Vacation at the Hard Rock Cabo!
Our family of four (boys 14 & 11 y/o) stayed for a week over Thanksgiving vacation and we loved every minute of our trip. From the quick check-in process (having our bracelets as room cards was so convenient), to the pool concierge help each morning, to the drinks and food; the service was exceptional. We've probably been to over 20 all inclusive resorts and this was easily one of the nicest and most organized. The resort always smelled so good, there were plenty of food and drink options around the clock, and in the morning I could easily get cups of black coffee and pastries from several areas around the resort. We want to give specific praise to many individuals. The Roxity Kids Club has the sweetest staff including Jacky, Ashley, Ximena, Zaida, and Sonia. Our 11 year old boy doesn't usually enjoy going to a kids club when we're at resorts, but he tried it on our first night and instantly met a friend (s/o Nico!). The ladies that run the place were so sweet to him, super accommodating, and he always wanted to stay longer each day. My wife and I loved seeing them take them dancing and do engaging activities instead of just keeping them in the room. It was always a fun time and our youngest loved it (and them!). We were almost in tears saying goodbye to them on our final night! Others that went above and beyond were all of the pool concierges (Lalo & co.), our cabana waiters (Santos, Israel & Christopher), and all of the bartenders at the Lyric pool. I highly suggest booking one of the two types of cabanas at the main pool (Lyric) due to how busy it gets and the amount of families that reserve a massive amount of chairs. You get shade, a comfy bed/couch, chairs & table, and top notch service. It was easily worth the $190-280 per day to not hassle with claiming a spot. However, if you don't want the noise and crowding of the main pool, then just head to the three smaller pools on the other side. Those seemed to always have room and space. Again, this trip was everything we could hope for. The outdoor Thanksgiving dinner was amazing. We have already begun the planning process to visit the Hard Rock in Riviera Maya as well as return here to Cabo next year. The only downside was the entertainment was hosted a little late for us early risers. We missed having local music acts in outdoor areas similar to what we've experienced at other resorts. However, that wouldn't stop us from revisiting this place next year. It was a top 5 vacation for us!
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Nov 30, 2024
Best Vacation Ever for our family
Our family counts this as our best vacation EVER. We enjoyed HR Cabo: the resort, the location, and the people who work there. Special shout out to our two butlers, Danni and Raul. Both of them made things happen every day for us making all 12 of us in the family feel very special.
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Nov 30, 2024
Best Family Vacation Ever!
Just had the vacation of a lifetime at the Hard Rock Los Cabos with my family and two little kids. It’s family friendly and so many things to do around the resort. Some of the restaurants were spectacular, Zen was my particular favorite. It was truly something special to experience having butlers, Daniela & Raul, through the Legendary services. The two of them really work well together and made sure our every need, big or small, was met with a smile. What a highlight it was meeting them too, truly genuine and wonderful people. 10/10 would go back to the Hard Rock Los Cabos and if I ever have the opportunity in the future to experience butlers again, I would definitely want Daniela & Raul!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.