Hotel Overview
Property Location: With a stay at H10 London Waterloo, you'll be centrally located in London, within a 5-minute drive of London Eye and Big Ben. This eco-certified hotel is 0.7 mi (1.2 km) from Westminster Bridge and 1.2 mi (1.9 km) from London Bridge.
Rooms: Make yourself at home in one of the 177 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Amenities: Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Dining: Enjoy a satisfying meal at Three O Two Restaurant serving guests of H10 London Waterloo. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Business, Other Amenities: Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 2 meeting rooms.
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Hotel Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards and cashThis property uses eco-friendly cleaning productsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to a yearly private event, The Waterloo Sky Bar will be closed on December 31.
Know before you go: Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.
Renovations: The property will be renovating from July 11 2024 to December 20 2024 (completion date subject to change). The following areas are affected: Guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Optional Fees: Fee for full breakfast: approximately GBP 26 for adults and GBP 26 for childrenOffsite parking fee: GBP 14 per day (0.5 mi away)Rollaway bed fee: GBP 79.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4516 reviews
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Nov 16, 2024Above average but some room for improvement!
Staff were very welcoming and helpful when needed. Our room, although smaller than expected had everything we could need and our bed was really comfortable. The roof top bar was lovely to enjoy a drink whilst taking in the view. Our breakfast was plentiful but could have been warmer and even though we were on floor 8 we did experience a fair amount of noise. An ambulance depot down the street had regular sirens going past which can’t be helped but there was also work being carried out that meant regular drilling and banging noises throughout the day which wasn’t good when I experienced a migraine on our first day. I didn’t complain about this at the time to my regret. Also quite disappointed that although we had paid for a city view room, this amounted to a small window with very limited views. The location was ok with approximately 10 minute walk to the nearest tube but not as nice as some of the other locations I have stayed in at London before.
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Nov 16, 2024Nice hotel but spoilt by noise
Hotel was nicely located, and looked smart on entry. Staff were friendly, our room wasn’t ready so received a complementary drink on arrival. The sky bar was a nice visit, and worth a drink on an evening if you’re staying here. The room itself (1005) was small but clean and had all toiletries, tea/coffee etc. The biggest issue however was with the noise. The room above was being renovated which we had not been informed of - it started at 8am each morning therefore any sort of lie in after a late night was a no go. Add to that I hadn’t been feeling too well one day so a later start would have been much appreciated. Mentioned to staff on booking out but didn’t seem too concerned.
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Nov 13, 2024Best and most varied breakfast - wonderful staff!
What an amazing hotel! I will definitely stay here again and recommend to my colleagues. A short walk to Waterloo station and panoramic views of the city from my hotel room and the hotel bar. It was an amazing experience from start to finish - stay were friendly, chatty and held a genuine interest in my check in and where I was from. Breakfast was the BEST breakfast I've ever had - the variety of the different foods was fantastic. Thank you!
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Nov 11, 2024
Beyond Amazing!
My second visit & loved it just as much as the first. A very attractive entrance/reception/lounge area with comfortable settees/chairs, a fireplace & library. Also, individual little bowls of nuts/sweets. A really friendly and warm welcome from all reception staff who offered us a complimentary drink. Easy & quick check in and we were also given a voucher for a drink at the Sky Bar. I recommend requesting a corner room, ours was a Deluxe, lovely large windows, very airy and bright. The room and bathroom absolutely spotless with dressing gown, slippers and really nice shower gels etc. Super comfortable beds. There was complimentary bottles of water and mini bar was incredibly good value. Love, love , love the Sky Bar, amazing views at sunset with lovely outdoor furniture. Again the staff were so friendly, quick service on drinks and one waiter (sorry can’t remember his name) was great pointing out different landmarks to us. We weren’t able to stay & try the tapas (fussy children wanting MacDonalds - a dreadful shame in comparison to how lovely the menu sounded!) The breakfast was beyond amazing, endless choice, anything you could wish for was there (sorry about how much Nutella the kids got through) & the hot food beautifully cooked. Again, all the staff so friendly & helpful & the dining room is really airy & attractive. Location perfect, nice little walk to Waterloo station or to the River/Eye etc. A big thank you to all.
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Nov 09, 2024
Holidays
This weekend we came to spend a few days in London staying at H10 Waterloo, our experience has been so great, the food was really nice and the staff too, specially Lentio who was so nice and helpful at the sky bar. I recommend this hotel and I will love to come back
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