Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4789 reviews
-
Apr 26, 2025Great stay!
Great overall experience. Hotel is just far enough away from downtown to be quiet but convenient. Comfortable beds. Good food. Heavy pour on the drinks😎 Would be nice to see someone cleaning the beach daily though. Would visit again, although I hear it will be 18+ soon...too bad
-
Apr 12, 2025Great escape
Great for families or couples looking to escape.. cell service/WiFi was bad at best so not for business
-
Apr 05, 2025The food is really bad, the staff is amazing!
The resort is well taken care of and the grounds are beautiful. Our room on the 11th floor was beautiful with the most amazing view of the beach. The main bartender at the adults only bar on the 12th floor is a gem. The waiters in the buffet were wonderful. The grumpy looking lady in the ice cream place was really lovely. The food however, was terrible! This coupled with the other guests bypassing the serving utensils to reach in with their hands, could turn any stomach green.
-
Apr 04, 2025
Great private swimmable beach!
Beautiful views and small swimmable beach with big waves so not so good for small children though. This was my main priority. Buffet was good enough and the Mexican restaurant was amazing. Lobby is gorgeous to enjoy a drink and the view. Sleep was hard for 5 people. We enjoyed our stay over all.
-
Apr 02, 2025
Family Vacation
The staff is lovely and the resort itself is beautiful and a good value. (Very little english speaking staff which was a little surprising...but it is mexico afterall and they tried their best.) Unfortunately we did have some struggles tho, as it is not set up well for wheel chair accessibility or special dietary needs. Also worth noting that although they say no reserving pool chairs, everyone does by setting towels on them...so just do it I guess? Otherwise theres nowhere to sit at pool. In spite of these difficulties, we did enjoy our stay untill our whole family came down with a bad stomach on our last days.😔 kind of ruined the fun. Like I say nice people, beautiful place...but not for those with any special requirements I'd say.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.