Hotel Overview
Grand Park Royal Cancun hosts 346 ocean view or beachfront luxury guest rooms & suites. The resort is located in the warm white sandy beach and turquoise crystal clear water of Cancun. Great facilities and the famous Mexican hospitality make this place the
perfect spot for vacations. Royal Tower is the hotel’s adult-only accommodation option and The Villas are suitable for travelers in the need of a little more pampering and privacy.
Grand Park Royal Cancun features an All-inclusive plan with unlimited meals, drinks & snacks. Guest enjoy in the five restaurants: buffet-type one, three a la carte and one Prime Rib House with extra charge. The Café sole serves sandwiches, pastries & ice cream. There is a 24-hour room service (One service free daily), daily restocked in-room mini bar, WiFi Premium ($), live entertainment, kids activities, a fully equipped fitness center ($), a spa & yoga studio & two dreamy swimming pools.
Location
Cancun - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16352 reviews
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Dec 18, 2024Trip
It was a hassle because of the construction but communication between guests and room booking and member services need to be fixed. They tell you one thing and do something different or give you incorrect information
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Dec 12, 2024Grand place to stay!
This place exceeded my expectations! From prior to arriving I reached out to let concierge know that we were visiting for an anniversary and to inquire about the ongoing construction of the main pool and upgrades to one of the towers. I was concerned about whether it would affect our trip or change the offering of the hotel. I was assured it would not and they 100% stood by their statement. You could see folks working throughout the day to renovate the center area of the resort and from renderings I saw it will be a stunning new area. We were unaffected by working crews and made little use of the smaller pool open to all and took more advantage of the beautiful beachside location. Hans, one of if not the main operations manager was extremely attentive and ensured we felt VIP throughout our short stay. We had a nice detail waiting for us in our room was ready which was a great start to the trip. A special thanks to him as his attention to detail is one of the reasons we will be returning to Grand Park Royal. The restaurants were good and I found that the portions sizes were enough to try and enjoy different items, while not adding to the waste often seen at all-inclusives so great on them for that control. Would recommend the specialty restaurants for lunch and dinner. The service staff and attendees were awesome at all of the restaurants and snacks bars we visited during the stay. Everyone was extremely friendly and willing to take a moment from their busy day just to say good day or good evening. A couple folks that really stood out for their service were Cielo with Concierge, Antonio at Flor de Sal and Carlos in Andiamo restaurants, and of course the aforementioned manager Hans. Do not hesitate in booking your stay with this resort and please show your appreciation in tips for the hardworking individuals which will ensure your stay is memorable one!
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Dec 12, 2024
Recommend
I stay here often. The location is excellent. The beach is excellent. The food service staff is excellent and friendly. The food is good with a good variety. The rooms are spacious and comfortable and clean. I dislike the shower heads and the wifi drops a lot. The evening activities are entertaining. And I’m always happy when there’s good volleyball.
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Dec 12, 2024
Excellent hotel
Excellent expérience! Close of everything. You can take the bus easyly to go everywhere you want. The hotel is so clean. I recommande the front ocean view it is insane! You woke up the morning and you have the sun rise in front of your balcony! It worth the extra money on it! The beach is verry large and clean. The bed ont it are fantastic! The personnel was so fine and smat! Not a party hotel but for couple who want to be calm and rest it is the best!
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Dec 11, 2024Will return
Apart from our comment on check in, check out, we were very happy with our vacation. A great place to see friends again.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.