Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Raul pool expérience 10/10
Raul romeo is the best friend we had at the pool. He talks to People and Take time to share with us. Good service. Everything nice. Mescalita Was awsome. He made drinks that we wanted. He work so hard. He's the nicest Guy we meet at the ressort. Best expérience in my vacation. Ill be back in the ressort only for RAUL. XX
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Perfect family setup and amazing pool service
The resort is fantastic! Clearly made with families in mind. There is always space by the pool and the kids play area is perfect. The service around the pool is also fantastic which means never having to go stand at the bar. Dionisio was super helpful and quick!! Highly recommend.
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Great hotel
Such a fun experience, make sure you sent in Carlos's section at the pool for top notch service! Also say hi to Aldo and get the best service from him as well! The spa was the best experience and bang for you buck, definitely need to check that out. I would definitely come back.
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Amazing experience
Maria Teresa was amazingly helpful when planning a romantic experience for my wife and I. She helped plan a romantic dinner on the beach, complete with lights, wonderful food, great service, great entertainment and much more. She communicated with me every step of the way and was always available when I had questions. She did a wonderful job. Thank you!!!
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The best time at the palladium & with one of the best employees Jesus PTC
We had a great time with the family & Jesus PTC made everything go so smooth with the reservations for the seating in the pool area for the travel club members. He was always making sure we were doing good & continued asking us if we needed anything. Jesus PTC gave us an exceptional service & I am beyond grateful for the service provided by him & the rest of the hotel employees.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.