Hotel Overview
2020 Resort Added Value
Honeymoon: Fruit basket with bottle of champagne, 15% off on unlimited massages, $1500 Resort Credits per room, and room upgrade (based on availability; restrictions apply).
Nestled within the 80 lush acres of the Grand Palladium Complex on Bavaro Beach, Grand Palladium Punta Cana is the cozy and affordable sister hotel to the Grand Palladium Bavaro Resort and Spa, and the Grand Palladium Palace Resort, Spa, and Casino. Guests can use any of the facilities located throughout the complex, except for those located at The Royal Suites Turquesa by Palladium.
Grand Palladium Punta Cana Resort and Spa features 535 spacious rooms that have been fully-equipped with the most modern facilities. Enjoy your tropical vacations in one of the beautifully decorated romantic suites or in a two-floor suite with a separate living room, ideal for families traveling together.
Enjoy an exquisite cuisine worthy of the most discerning palates. In addition to five buffet-style restaurants, the complex features eight delicious à la carte themed restaurants (international, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine). No need for reservations - a pager service is available for any waiting list so enjoy a cocktail in any of the 13 bars (and 6 beach bars) you'll find around the complex. All Inclusive: Palladium style!
Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater as well as dancing at the Sunset Boulevard nightclub and disco. If you want to unwind, Zentropia Palladium Spa and Wellness offers a unique opportunity to relax with a complete wellness experience. Located at the Grand Palladium Palace, it offers exclusive and personalized services (fee), and also features a gymnasium with modern facilities.
The Baby Club for children 1-3, the Mini Club for ages 4-12, and the Black and White Juniors' Club for teenagers are just some of the entertainment options offered so kids can enjoy themselves and interact with other children and from other parts of the world.
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16680 reviews
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Dec 25, 2024Low budget for price you pay.
Disappointed with the quality and cleanliness of rooms. For what you pay, I was shocked at the service and as many times as it took to get things such as batteries for remotes, room service etc. We had a major sink leak first night and our room smelled like sewer for most of the week as the water came back up through the drains. AC quit working in two of the three rooms we had. Did room service one night and we couldn’t get the phone to work to confirm our order. Finally for a call back 1.5 hours later and said it would be another hour or so and asked if we still wanted the food. We said yes and then were missing a wrap and our dessert. Still got charged the room service fee. One of our other rooms had a horrible tub leak as well and constant water running into the hallway in the entry way. Refrigerator leaked in one of our rooms. Things are just not maintained and kept up. The different pools and beach were nice. It was hard to get into restaurants that took reservations so we ate at the buffets a lot which had good food. The day we left, our flight got majorly delayed and we deboarded and got put up in a different resort that night and it was absolutely beautiful and stunning! Had I known about this particular resort, I would have booked there and paid a little extra.
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Dec 22, 2024If you want a luxury holiday this is NOT the place to go!
Pros: - Lovely pools & beach (although busy!) Secret Pool is the best! - Clean rooms and comfy beds - Lots to do and plenty of Bars! Hemingway is the best by far! - Close to airport Cons (where do we start!): - Language barrier - this is a big problem, and staff come across rude and ignore requests. Can’t even be bothered to offer you water at meal times and walk past you with water jugs in ignorance. - Rough around the edges - mainly in the room blocks I.e leaking ceilings and bad finishing. - Food - all the restaurants and buffets serve the same thing day after day with them all offering a serving of food poisoning! We were TUI customers and clearly were at the bottom of the priority list when booking restaurants too! You can’t book on the app either you have to go to guest services to book. Different restaurants available for different customers too! Do not be fooled! - Guest services - very unhelpful and rude. Be prepared to get lost a lot too as it’s such a big resort and no explanation of where anything is! - Free room upgrade was a waste of time - supposed to have a pool view but had the main road instead. - Entertainment is poor - Tipping was forced on you all the time as soon as you step off the plane. - Excursions through TUI are extortionate - Weekend passes to hotel are available to purchase for locals so it’s extremely busy at the weekends and quite rowdy. - Drinks - all ok but not top shelf brands but that’s as expected. We spoke to a few people in the resort and on the way home, majority of said would not travel to DR again, and sadly we feel the same! Barbados or Cancun is a much better option!
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Dec 22, 2024
Good location, deceptive marketing
provides a 3 star experience at 5 star prices, would not recommend spending your money to come here.
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Dec 22, 2024Palladium Punta Cana
Very enjoyable experience. Value for price is perfect, compared to other resorts at approximately the same price. Will definitely stay at palladium in the future, even in a different location, and I will definitely recommend it.
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Dec 22, 2024
Left after 1 night
Well since I am up at 730 AM because of the grounds crew shouting and talking loud outside our rooms, I should just go ahead and write a review of this place. We only stayed one night and moved to a different resort. 1st experience was at the front desk where it took forever to get us our rooms. We endured some guy trying to sell us on some time share nonsense for several minutes and eventually just had to walk away from him. Once we finally got a room, one of them had a patio door that the lock didn’t work and the lights upstairs didn’t work. This was our kids room so we called 3x to have someone come fix it. Finally I went to the front desk and I talked directly to someone and they sent someone. Next my wife is allergic to feather pillows. Upon checking in we asked for foam pillows. Again we asked several times over a five hour span. Maintenance knocked on our door at 10 pm and brought us MORE feather pillows. My wife slept on a shirt. Now it’s early and after very little sleep the grounds crew is literally outside shouting to each other non stop. So since I can’t sleep I have time to write this review. I’ll never recommend this place.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.