Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Alto ristorante e bar
    Cross over the bridge and through a courtyard to find the vibrant, convivial setting of Alto ristorante e bar. This comfortable Italian restaurant offers fresh and flavorful dishes with an emphasis on "the season." Alto features its unique Formaggio & Salumi Cellar, a collection of Italy's best artisan
  • Cantina Due
    Half-way between SWB, a southwest bistro and Alto ristorante e bar, experience the quintessential handcrafted cocktail made from freshly squeezed juices, artisan syrups and only natural and organic ingredients at at this lively bar.
  • Canyon Market
    Take a little late night snack back to your room, satisfy your need for your favorite Starbucks brew or fortify yourself while you're on the go at our 24 hour Canyon Market.
  • Center Stage Bar
    Cascading fountains and glowing fireplaces invite you to experience the indoor and outdoor allure of Center Stage Bar. Enjoy live musical expressions in an array of styles, from soulful vocals and urban acoustic to edgy folk. Entertainment nightly.
  • Grotto Bar
    Sip on refreshing cocktails at our adults-only pool while soaking up the warm Arizona sunshine or enjoy a chilled beer while watching televised sports at the tranquil Grotto Bar.
  • H2Oasis
    Located beneath a waterfall at the resort's 2 1/2 acre waterplayground, the Watergarden Cafe is the perfect setting to enjoy sandwiches, salads, and cold beverages in a casual atmosphere.
  • Noh
    Serving a theatre of Japanese cuisinesushi, sashimi and traditional Japanese dishes with a contemporary twist.
  • SWB a southwest bistro
    Energized by the delicious aromas and activity coming from its open kitchen, this casual Southwestern bistro offers wood-fired specialties featuring fresh seasonal ingredients. Relax and enjoy breakfast, lunch and dinner indoors or out, set against a backdrop of the majestic McDowell Mountains.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4759 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wife’s birthday staycation!

    Great hotel in a wonderful location. We had a mountain view room. People at the check-in and check-out desk made us feel good right at the beginning of the stay. Room are perfectly decorated and modern. We had dinner at the lounge were the food and service was excellent.

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    The only thing "Grand" about this Resort is the price

    I recently stayed at the Scottsdale resort for a family reunion. Although the staff was very friendly I expected more in terms of customer service from over $600 a night. First, we arrived on a rainy day. A rather uncommon event in the desert. The doorman/valet watched us struggle to make our way through the front door rather than offering to hold the door, or direct us to the ADA entrance which had an automatic door. Then there were issues with the rooms. They first placed me in a room that was near the bar. The noise from the nightly band prevented me from sleeping. They were kind enough to change my room, but it took two attempt. The second room they gave me overlooked the service entrance...a beautiful view of cement...not what I paid for. The second room was quiet with the view I paid for, but the phone was non-functional. This is a safety issue for any traveler. My sister's room had a leaky door wall complete with wet carpet from the rain storm. The food at the restaurants was mediocre at best. One night we actually had to ask for plates when sharable food was ordered, but the waiter didn't bring plates! One waitress attempted to tell us we could not split a bill between more than two room tabs...since when? Any restaurant will accommodate that request. When I spoke to the management I received a polite..."I'm so sorry, and hopefull we can make it up to you when you stay again". That won't be happening. Stay somewhere else and just come for the bar and the band, or buy a day pass for the pool.

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It used to be a great property.

    Stay at the Westin instead. Management is lacking in how to treat loyal customers. The rebuild and rebranding of the hotel has created a more sterile place where you now pay 22-36 dollars for a glass of wine. There are better places to invest Spring Break dollars.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    OK experience

    World class resort with average service and accommodations. Valet service was excellent and very friendly. Male front desk staff very curt and rude. Condescending. Rest of front desk staff very courteous and helpful and went out of their way to apologize for their colleagues but did not make up for how we were treated during our stay. Expect more out of this resort.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Meh experience

    I would rate this hotel extremely favorable for location and aesthetics. I would rate it very poor for food and service within the hotel (except the valet team). I'm sure people like it for golf but that would probably be it. Pools were good but not great, really driven by the food and the service.

    Mar 28, 2025

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