Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Best vacation because of the best waiter!
Beautiful hotel Great experience Shoutout to the best waiter ever Santos Jimēnez, worked quickly, tirelessly and most efficiently, We appreciated everything he did to make this the best vacation! Everyone should learn from him how to be!
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Combined Vacation & Conference
Room was very spacious and clean, and beds were firm and comfortable. Housekeeping was exceptional. We spent a few days relaxing before our 3 day conference and quite enjoyed the resort. We had stayed at a Sandals a month before so the bar was set pretty high.
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best vibes
Perfect trip. We'd never been somewhere so nice. The pools and beach access were unmatched. Even the Mexican restaurant on the premises (for which we'd had low expectations, tbh), was great. Santos Jimenez and Daniel Bermudez and all the staff at La Cocina were excellent and the food and view were amazing. (Expect inflated tourist prices in beachside Playa, or trek a bit for cheaper food.)
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Hyatt quality is unbeaten
The hotel facilities were amazing. Rooms, business facilities, F&B (fresh tacos for breakfast, what? 🤩) were all top notch but what makes this place unique and unforgettable is the sunrise you can enjoy from the pool and outdoor breakfast area. Pool gets a bit too crowded in the afternoon and overall did not impress me along with the qualitynof the cocktails…especially the margaritas that were quite mediocre. However overall a solid solid 5 star and one of my top 10 favorite hotels ever.
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Great food, great ambiance!
Daniel & the team took great care of us during our dinner. I asked for a mocktail that wasn’t very sweet and Daniel went above and beyond to make me something that satisfied my craving. The gorditas de chicharrón were the star of the show. So good!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.