Resort Details

Dining
OnSite Dining
  • COFFEE SHOP
    Start your morning with a fresh cup of coffee and a delicious treat, with the best Caribbean views. Visit us at our Coffee Shop and enjoy your favorite drink.
  • IN ROOM DINING
    Delight yourself with the very best options from our restaurants served directly to the comfort of your room. Choose from a wide variety of dishes for breakfast, lunch, or dinner including specialties from La Cocina or Sushi “n” Raw and let us take care of you with our vegetarian alternatives.
  • LA COCINA RESTAURANT & TERRACE
    Experience the best of Mexican cuisine with an international touch in Playa del Carmen. Revel in the casual and relaxed atmosphere of our oceanfront restaurant, La Cocina. Welcome the morning with our delicious gourmet breakfast or ease into your day with a wonderful lunch while enjoying the local delights and amazing views of the Mexican Caribbean Sea. At night, La Cocina transforms into a casual atmosphere which makes it the ideal spot for an impromptu meeting with friends or colleagues before the nightlife in town. Enjoy a menu with dishes and cocktails inspired by the sea.
  • POOL AREA
    Pair these amazing views with a refreshing cocktail or a mouth-watering ceviche. Discover all the culinary delicacies that can be delivered to your cabana while you keep enjoying the Mexican Caribbean sun by the pool.
  • SUSHI N RAW BAR
    Enjoy the best Sushi at our restaurant in Playa del Carmen. Sushi "n" Raw Bar is a unique concept in front of the sea that perfectly combines the traditional Japanese dish with a slight Caribbean touch, creating an explosion of flavors by bringing together the finest ingredients.
  • THE GRILL PLAYA DEL CARMEN
    The Grill at 1 26 is an upscale, modern, oceanfront restaurant that offers a fine dining setting, combining the elements of flavor, aroma, colors and texture and featuring a gastronomic experience in a large and sophisticated space. The Grill is the perfect spot for a great escape of the ordinary into paradise, whether it's a short weekend getaway to Playa del Carmen, a classy date night dinner or for corporate/family parties. The menu represents a modern spin on classic dishes including items such as short rib tacos, beef carpaccio, a full sushi & sashimi menu and a variety of USDA prime steaks. Our menu also includes the renowned signature Chef Menu Fridays featuring an exclusive dining experience like no other. We are IKM Glatt Certified.
On-Site Amenities
  • Baggage Storage†
  • Elevators†
  • Front desk†
  • Housekeeping†
  • Laundry Facilities
  • Parking†
  • Room service†

† Fees may apply

On-Site Recreation
  • Museum/gallery viewing †
  • Shopping †
  • Spa †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5440 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend!

    This property was absolutely gorgeous and in a great location right on the beach in Playa del Carmen. Club lounge (ibcluded for Globalists) had very nice breakfast and evening apps/cocktails. Rooms were very nice and overall property was clean and updated. As a Globalist, we were entitled to 4pm checkout but not in the room we were staying in (which was a lock-off to another room where guests were expected to checkin) so we were relocated to another room, which was fine.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect location, great hotel!

    Our second time staying here - we love it! You can’t beat the location for a two block into town. We went into town each morning for breakfast and coffee and then back again at dinner. Pool menu is great for lunch - steak nachos and chicken quesadillas were our faves and the tropical ceviche also great. Service is very good - everyone is so friendly. Don’t bother with club level - the extra cost isn’t worth the lounge snacks and drinks.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    February winter getaway in Playa del Carmen

    Very clean rooms and nice modern décor. We loved the fact that we were close (1 block) to 5th avenue and were able to walk to dining and shopping venues. There are many dining and shopping options to choose from and if you decide to stay there, you will not be disappointed at all.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very noisy! Currently under renovations

    Positive: - the room is very nice and big - the hotel design is pretty - the staff is nice Negative: - the pool is so noisy with blasting music from the next hotel. - renovations next to the pool, noisy - even the spa is noisy with music outside. - very hard to find a sit by the pool. - there were children in the Adults only pool - the beach is public, not the most beautiful one, water is not clear. - there is limescale in the bathroom. - the toilet clogged even after they released it. - the food at the hotel is overpriced, for example guacamole and nachos 15 USD - at checkout check your bill! They tried to charge us for minibar and breakfast when they shouldn’t have.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice place

    Very nice place located just a few min from the main street. Great night life (safe) very clean rooms and phenomenal food(great also for those who keep kosher)Ocean little rough by the hotel but overall great place. (if u looking at room selection plunge pool is not worth it)

    Feb 16, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe Municipal government of Quintana Roo Environmental Sanitation Tax of a minimum 40.68 MXN (approx. $2.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee inclusion :-

    To provide the following services and amenities, which enhance the guest experience:

    oIn-room Nespresso machine and capsules with daily refill

    o2 Bottles of of water per day

    oAccess to Fitness facilities

    oPremium WiFi

    oUse of hotel bicycles and helmets, subject to availability

    oGuided bicycle tours (3 times per week)

    oEntrance to Tortuguita & Hashtag club and game room

    oDaily Resort Activities. Some activities may be subject to an additional fee.

    oRotation of on-property entertainment programming and activations


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