Resort Details

Dining
OnSite Dining
  • COFFEE SHOP
    Start your morning with a fresh cup of coffee and a delicious treat, with the best Caribbean views. Visit us at our Coffee Shop and enjoy your favorite drink.
  • IN ROOM DINING
    Delight yourself with the very best options from our restaurants served directly to the comfort of your room. Choose from a wide variety of dishes for breakfast, lunch, or dinner including specialties from La Cocina or Sushi “n” Raw and let us take care of you with our vegetarian alternatives.
  • LA COCINA RESTAURANT & TERRACE
    Experience the best of Mexican cuisine with an international touch in Playa del Carmen. Revel in the casual and relaxed atmosphere of our oceanfront restaurant, La Cocina. Welcome the morning with our delicious gourmet breakfast or ease into your day with a wonderful lunch while enjoying the local delights and amazing views of the Mexican Caribbean Sea. At night, La Cocina transforms into a casual atmosphere which makes it the ideal spot for an impromptu meeting with friends or colleagues before the nightlife in town. Enjoy a menu with dishes and cocktails inspired by the sea.
  • POOL AREA
    Pair these amazing views with a refreshing cocktail or a mouth-watering ceviche. Discover all the culinary delicacies that can be delivered to your cabana while you keep enjoying the Mexican Caribbean sun by the pool.
  • SUSHI N RAW BAR
    Enjoy the best Sushi at our restaurant in Playa del Carmen. Sushi "n" Raw Bar is a unique concept in front of the sea that perfectly combines the traditional Japanese dish with a slight Caribbean touch, creating an explosion of flavors by bringing together the finest ingredients.
  • THE GRILL PLAYA DEL CARMEN
    The Grill at 1 26 is an upscale, modern, oceanfront restaurant that offers a fine dining setting, combining the elements of flavor, aroma, colors and texture and featuring a gastronomic experience in a large and sophisticated space. The Grill is the perfect spot for a great escape of the ordinary into paradise, whether it's a short weekend getaway to Playa del Carmen, a classy date night dinner or for corporate/family parties. The menu represents a modern spin on classic dishes including items such as short rib tacos, beef carpaccio, a full sushi & sashimi menu and a variety of USDA prime steaks. Our menu also includes the renowned signature Chef Menu Fridays featuring an exclusive dining experience like no other. We are IKM Glatt Certified.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5472 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Destination Wedding Venue - And So Much More!

    We stayed at the Grand Hyatt Playa del Carmen for a family wedding. The views from all parts of the facility are stunning; the cascading outdoor lobby area spills right into gift shops, restaurants, multiple pools, and ultimately the soft white sandy beach. All amenities are fully staffed; we experienced very little wait time for the abundance of dining, drinking, and cabana-ing that we enjoyed. The variety and selection of on-site food is great, and they even took it to a whole different level for the wedding reception meal ~ it was fabulous! And as an additional bonus, this property is just a few blocks away from the “area pedonale” that is also full of shops, restaurants, and energy.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Rarely is something better than the pictures...

    This place is absolutely amazing. That view when you first walk in is unforgettable. It's an amazing beach, amazing pool, friendly staff, and walking distance to Playa with all it has to offer. Don't really understand what's not to like here. We are planning to come back again next year. I personally think this place is almost unbeatable given location, service, etc.

    Mar 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Trip with teenagers

    Beautiful hotel in the best location to experience downtown Playa Del Carmen. Right on the ocean and close to all the shops and restaurants. We loved our stay! The arcade room was fun to go play basketball and air hockey and the pools and beach were very nice. The teenagers were never bored.

    Mar 21, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good Location, but...

    Spent 4 nights at the Grand Hyatt in an Oceanfront plunge pool suite... location of the property is excellent just off Quinta Avenida and is walkable to countless shops/restaurants. Service was adequate, but, the overall property is tired.... our room wasn't particularly clean when we entered and the air conditioning system had so much dust in it that it ended up leaving clumps around the living room. Couch had stains in it. "Plunge Pool" would only occasionally turn on. Unexpectedly, there was a business convention at the hotel during our stay which caused limited access to the main pool one day and shut down the adult pool another day during our stay. Felt like the entire property was just worried about the corporate clients and not their hundreds of other guests. As a whole, the hotel isn't bad, but, it's nowhere near what our expectations were based on prior reviews, the Grand Hyatt brand and what the price point is. With all of the other options in the Playa/Riviera Maya/Cancun area, don't think we'd return....

    Mar 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hector was great!

    I ate at the Cocina Restaurant and everything was great. The service with Hector Garcia truly made my day. The ambiance, food and service was too tier! I would definitely recommend this. I was able to get the burger (which was ok) but the wine and view was EVERYTHING

    Mar 19, 2025

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