Hotel Overview
Celebrate the sun in an aquatic playground, with a quiet adult pool, meandering manmade rivers, a 150-foot water slide, and a 1.3-acre saltwater lagoon. Golf at Poipu Bay Resort, escape to Anara Spa, or savor the flavors of the island at six restaurants and lounges. The award-winning Anara health and fitness spa is the perfect place to be pampered. In addition, there are classes in fitness, nutrition, health, and stress management. Beauty counseling is also available.
Six restaurants and six bars/lounges provide the perfect places to relax. Try Dondero's for Italian, or Tidepool's for Pacific Rim cuisine. For something a little more casual, there's the Poipu Bay Grill & Bar, or Hale Nalu for poolside dining. Don't forget the Ilima Terrace, which serves a lavish breakfast buffet as well as lunch.
There are myriad activities to choose from during your time at Grand Hyatt Kauai Resort and Spa. Immerse yourself in the charm of the Garden Isle on your Kauai resort vacation. Fill your days with your favorite pastimes: golf on our championship Robert Trent Jones, Jr. course, or perfect your serve at a tennis clinic. Evening brings the spectacle of the torch lighting and the tradition of luau. Whether you prefer action-packed adventures, blissful relaxation, or playing on the sandy beach while the kids take advantage of Camp Hyatt, you'll find a little piece of paradise at our luxurious Kauai resort. There is much to explore on our beautiful island. Outside the resort, activities range from helicopter tours to gallery-hopping and everything in between.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property uses 100% of its green waste for compost and also sends wet waste from kitchens to pig farmers for feed, which helps to reduce landfill waste considerably. Waste cooking oil is collected and processed into biodiesel fuel, while the 4,000 sq. foot on-site hydroponics farm supplies the resort's restaurants and events with approximately 120lbs. of fresh produce per week.
Landscaping is tended to with biological pest controls over harsh chemical options.
The property also utilizes heat produced by the air-conditioning system by converting the output into heat water for guestrooms and swimming pools. On top of that, nearly 60,000 sq. ft. of grass-covered roofing helps to reduce cooling needs. Guests can also enjoy cashmere-soft robes, which are made from 100% recycled bottles.
Location
PoipuProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10466 reviews
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Nov 18, 2024A Treasure... Top Notch Service, Gorgeous Property
Once again, an outstanding stay. This place is pure magic, service is simply unbeatable. Book a stay here, and you will not regret it. Grand Club staff always exceed expectations. They welcomed us back like old friends, worked hard to keep the dining areas spotless, sanitary and replenished, cheerfully handled special dietary requests, and provided the highest level of hospitality. This incredible staff continues to provide the best club experience in the world... mahalo to Amy, Ana, Renee, Alexis, Justin, Cindi, Samantha, Kieran, Victoria, Erika, and the other new staff members too! Also sending a big mahalo to Celeste and Christine for making us feel like welcome guests each time, and for the beautiful suite accommodations (Globalist SUA used) and amenities. We have known the Wildlife Team for over 10 years, and we are always very happy to see them. They do a phenomenal job caring for all the wildlife. It is heartwarming to see how bonded the birds are to them... please keep this fabulous team (Kolo, Mackenzie and Jen) happy in their jobs, because the wildlife need them! It warms our hearts to see how well cared for the wildlife at Grand Hyatt Kauai are. This says a lot about the management at this resort. Anara Spa staff were also friendly, helpful and professional, as always. They kept each area spotless and created a beautiful ambiance for relaxation and serenity. All staff at Seaview Terrace, Stevensons, and Tidepools were also exceptional. We were given the best tables with wonderful views, and food and service were fantastic. A special shout out to Les at Tidepools, and our servers at Stevensons, who took good care of us and extended much appreciated Kamaaina discounts. Kudos to all staff and management at Grand Hyatt Kauai who set this resort above all the others. There is no place as beautiful and as welcoming. The aloha spirit can be felt throughout. A hui hou!
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Nov 17, 2024
Paradise
My husband and I celebrated our 24th anniversary in Hawaii and we started the 2 week trip at The Grand Hyatt. From the moment we stepped in, we were so happy this was our choice for Kauai. This is a STUNNING property. The hotel grounds are beautiful……the pools, the landscape, it’s all near perfect. Our room was very clean and was exactly what I was hoping for. I am kind of surprised to read any complaints about old carpet in the hotel, or any complaints at all for that matter. This hotel is truly a gem. The staff here was incredible. Oh my gosh SO nice….from the greeting when we pulled up until our sad day when we had to leave. Every staff member we encountered here clearly was happy to be a part of making our trip amazing. Aloha is in the air here. We hope to return to Kauai and will not even begin to look anywhere else, and I encourage whoever reads this review to stay here ! You will not regret it !
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Nov 16, 2024Great resort, not so great food
The resort is massive, gorgeous and lush. We loved that we can use the pool, gym, lazy river and hot tubs 24/7. We had no problem getting beach chairs and pool towels. We enjoyed the koi feeding at Tidepools in the morning. The salt water lagoon is fantastic and a great alternative to the beach. Valet was great in getting our car ready for us out front (call them with your ticket # before leaving your room). The purified water stations scattered in the property are a great idea! The swan view at Ilima is sooo relaxing. The luau on Wednesdays and Saturdays are viewable from the seats outside of the function rooms. Stand out service that we want to acknowledge: bartender George at Stevenson’s, Richard at Dondero’s bfast and Fernan at Ilima Terrace - these guys are so friendly & helpful! We were disappointed with the taste and quality of the food overall specifically at Dondero’s lounge like a) their very dry and tasteless loco moco, b) rubbery meat skewers that were undercooked it stuck together, c) onion soup at Ilima’s that was like stale broth, d) so-so $22 Kalua pork quesadilla, e) sushi pizza at Stevenson’s that was semi-hard cardboard, among others. The slow service in the main dining room of Stevenson’s was disappointing as well, we should have remained in the bar. We were prepared to pay Hawaii (inflated) prices for food so it’s rather disappointing to have mediocre grub. Glad we had a rental car to check out the food scene in Poipu and Lihue. A bit of a drive but Kapaa and Hanalei have better dining options. Also: The spa isn’t accessible to Globalists anymore unless you have an appointment for a paid service. The resort is aesthetically beautiful but this Hyatt needs to up their food quality & taste to match the top dollar they charge. I’m on IG for more travel/food: @i_therefore_conclude
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Nov 16, 2024
Best on the south shore
This hotel exceeded our expectations. The week prior to visiting Kauai, we were staying in Maui and we had multiple people tell us that the Hyatt was dated and not as good as our Maui hotel. Boy were we pleasantly surprised when we showed up. The hotel is amazing. The room was fantastic. The restaurants are pricey (especially Stevenson's) but pretty good. Our only gripe with the hotel is that there isn't an "adults only" hot tub and that children ran wild doing cannon balls and playing in all of the hot tubs even though there is a "no unsupervised children" rule. I would have appreciated that being enforced. If you are visiting Kauai and want to be on the south shore (which I highly recommend), you have to stay here.
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Nov 16, 2024
Beautiful Resort on our favorite Island
Beautiful Resort on our favorite Island. Staff was amazing and extremely helpful. We loved the combination wristband/room key so we didn’t have to worry about having our card to access the room and Grand Club. Highly recommend staying here!
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