Hotel Overview
Located within the massive Bahia Principe Riviera Maya Resort, guests at Bahia Principe Grand Tulum can relax and enjoy being in paradise. The complex boasts an on-site Dolphinarium and a 27-hole Robert Trent Jones II golf course. Dolphin swims (fee) and the ruins of Tulum are only minutes away.
This 24-hour all-inclusive paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports like windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony at the spa (fee).
Stay at 1 and Play at 2: While staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total, 15 restaurants, 12 bars, and 5 pools.
Enjoy sumptuous à la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks.
Each spacious room has a stocked mini-bar and safety deposit box. Throughout your stay, you can also take advantage of free, unlimited Wi-Fi throughout the resort, well-kept gardens, 3 à la carte dinners in the resort's restaurants (per week of stay), and lounge chairs, beach umbrellas, and towel service for the beach and pools.
Enjoy access to the facilities, restaurants, and bars at Bahia Principe Grand Coba (except main buffet).
Note: Coupon system applies for dining: Stays of 3 nights receive one à la carte dinner, 4-6 nights receive two à la carte dinners, and 7 nights or more receive three à la carte dinners.
Location
TulumProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16510 reviews
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Nov 19, 2024Gran Bahia Principe Tulum feedback
1. Hard to use their website when booking a stay, when making changes, when booking airport pickup, and when checking out. Not user friendly. 2. Man behind the excursion/shuttle desk at the Tulum lobby was impolite and has an attitude problem. 3. Shiny floor tiles at the Tulum lobby is very slippery when it rains. 4. Check-in process at the lobby was painfully slow. 5. Bathrooms have no shower curtains (water splatters all over) and no towel bars to hang towels after used. 5. Food is good at Yukatan Buffet, Don Pablo, and Thali. Restaurant staff, tram staff and bellboys were friendly and helpful.
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Nov 17, 2024Great week in Tulum!
My partner and I just got back from a week trip to Bahia Principe Grand Tulum. We had a fabulous time and are already planning our next vacation. I was a bit scared after reading all of the negative reviews on here but we had no complaints! The staff were hardworking and friendly, the buffet was varied and delicious, the drinks were NOT watered down (🫣), it was clean, and our room was great with very powerful AC.
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Nov 17, 2024
Excelled T
Very nice people, service is excellent, lots of activities to do around the pool great for all ages, swim up bar was great the bar tender always smiling and friendly. The guides for ATV were amazing and professional. The instructors for swimming with the Dolphins were amazing.
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Nov 16, 2024Beach experience poor water clarity
Negatives Dumping dirty silt into the sea making the beach unsuitable Not enough drinks bars Nighttime entertainment for 1 hour 9pm until 10 pm Truck beach bar food cold Buffet experience food served cold Animal poo on tables Food time like a bun fight Drink service very slow Reception area terrible service Good points Use the refurbished rooms as our first one was like something from the 90 s Location amazing 4th visit to Mexico and this was by far the worst of our visits. Price point high. Will not be staying again
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Nov 15, 2024
Excellent stay
We stayed here for two weeks for our honeymoon and it couldn’t have been better. I am a disabled traveller with a wheelchair and a feeding tube and the hotel is nicely accessible with large rooms. I forgot the charger for my feeding pump and Abraham from guest services went above and beyond trying to source one for me. I think he must have called every hospital, medical centre and supplier in Quintana Roo! Sadly there wasn’t one available, but Abraham couldn’t have tried harder. Abraham’s service continued throughout the holiday assisting with restaurant bookings and just being generally a lovely chap. Thanks for making our Honeymoon Abraham
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.